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Title:  BA (CRM with Salesforce)

Requisition ID:  80495
City:  Addison
Country/Region:  US
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Work Location: Jacksonville, FL (Hybrid) 


Job Description:

• Assist in translating the business and user needs into requirements across the sales lifecycle
• Partner with technology in agile environment to implement both large scale and small changes
• Assist in creating user Agile Epics and stories and business requirements and track project milestones for project initiatives
• Assisting in the creation and communication of project deliverables 
• Drive process improvements and standardize processes across departments
• Deliver change that provides data integrity and quality within Small Business Salesforce.com
• Create and execute business acceptance test plans and test scripts
• Ensure requirements are captured, prioritized and communicated to appropriated groups
• Facilitate meetings with stakeholders and subject matter experts
• Coordinate implementation related activities, and provide guidance and support to the other team members

 

Required Skills:

• 2 to 5 years CRM experience
• 3-5+ years’ experience on large scale projects/initiatives
• Prior experience with CRM and Salesforce.com
• Agile software development experience including user stories and end user testing
• Strong analytical and data skills
• Able to manage multiple priorities and strategies in parallel
• Strong oral and written communication skills
• Experience analyzing and solving complex business problems
• Self-motivated; ability to work without lots of supervision
• Ability to work in a fast-paced, demanding, client-driven environment, across cross-functional organization
• Proficiency in computer skills and professional programs (for example Microsoft Office, PowerPoint)


Wipro is an Equal Employment Opportunity employer and makes all employment and employment related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.

Mandatory Skills: Business Analysis .

 

Experience: 5-8 Years .

 

Expected annual pay for this role ranges from $60,000 to $1,35,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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