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Title:  Network L3

Requisition ID:  33941
City:  Ahmedabad
Country/Region:  IN
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

 

Role Purpose


The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations

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Job Description - Network L3

• Responsible for Installation, configuration and troubleshooting of network products like switches (Cisco, Nexus, HP), Access Points, Wireless controller, Cisco DNAC and Load balancer.

• As a Lead Administrator, you should be able to act as a Single point of contact for the technical issues in front of the customer management.

• Actively participate in all the Major Incidents.

• Ensure proper communication and quick resolution as a crisis manager.

• Responsible for performing Root Cause Analysis of Faults and providing corrective Actions
• Regular IOS upgradation, Vulnerability remediation and hotfixes.

• Responsible for implementing best practice/hardening.
• Planning Major changes in the network and own the task till closure.
• Managing and monitoring of log files of cisco, Juniper, HP, Dell etc. network devices.

• Managing architecture diagram for all the locations.

• Managing Device EOL/EOS details and need to share recommendations to customers accordingly.
• Capacity planning of the network devices with proper recommendations.

• Providing Service Improvement Plans in the existing setup, identifying Risks.
• Preparation of Daily/Weekly/Monthly reports
• Escalation and coordination with service provider for issue resolution wherever required.
• Prepare and maintain Setup related documentation, operational and system documentation.

• Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.

• providing training to L1/L2/L3 on new technologies and guiding/helping them with technical inputs.

Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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