About Servaada, a Wipro company: 

Servaada is a separate legal entity, authorised by the FCA and has been set up by Wipro to provide regulated outsourcing services within the Financial Services industry.

Role Summary:

You will be joining Servaada’s Compliance Team who work as as business partners to the business and/clients. You will support the team working on Compliance initiatives, while also handling Compliance generalist responsibilities. This role requires a versatile Compliance professional with expertise in Pensions, and FCA regulations.

The Compliance Officer ensures that Servaada adheres to internal policies and external regulatory requirements. This role involves monitoring, advising, and reporting on compliance risks and issues, and fostering a culture of integrity and ethical conduct.

This position is based in Bath and offers a hybrid working model, combining both office presence and remote work flexibility.

Your Benefits:

As a Compliance and Advice Officer, you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve.

Responsibilities:

• Support the business and clients on understanding regulatory policy, procedures and process
• Support and advise on how regulated process work pre and post client implementation
• Advise on regulatory enhancements and controls working closely with the Risk Business Partner and /team
• Work closely with the Compliance lead and compliance team to support regulatory changes that may effect the business and clients
• Assist in implementing any regulatory changes to SOPs required (and necessary guidance and training provided)
• Advise on regulatory queries from the 1B, 1LOD teams and more broadly from the business and/clients
• Support the Compliance Lead and the work closely with Risk to review the emerging risks, breaches and support on remediation projects
• Support on regulatory training and guidance
• Support regulatory projects and initiatives
• Support to develop, implement, and maintain compliance policies and procedures
• Monitor regulatory developments and work closely with the Compliance team and lead to ensure timely updates to internal controls
• Support with conducting reviews to identify potential compliance issues
• Prepare and submit compliance reports to senior management
• Investigate and support to resolve compliance breaches or concerns
• Maintain records of compliance activities and decision

Essential Skills

• Previous experience of advising on Policies and SOPs as well ongoing advisory Regulatory Interpretation, covering both Pensions and Retail Investments
• Experience in senior stakeholder management
• Good working knowledge, on ISAs, Investments and Pensions, Consumer Duty, is mandatory

Desirable Skills:

• Regulatory knowledge and experience in Pensions, FCA, and PSR regulations
• The ability to work independently and as part of wider team globally
• Efficient and well organized
• Strong communication skills both written and verbal
• Credible and assertive manner
• Discretion, tact and resilience
• Professional manner with the ability to influence and persuade

Application of Individual Conduct Rules

Standard of conduct is reasonable under all circumstances relating to

• Must act with integrity
• Must act with due skill, care and diligence
• Must be open and cooperative with the FCA and other regulators
• Must pay due regard to the interests of customers and treat them fairly
• Must observe proper standards of market conduc

Join our team as a Compliance and Advice Officer and make a meaningful impact in the lives of our clients and beneficiaries. If you have a passion for compliance advisory, a thorough understanding of investment services, and a desire to assist customers in their financial journey, we welcome you to apply and be part of our dedicated team.

Equal Opportunities:

Servaada is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants welcome.