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Title:  ServiceNow BA- TPRM

Requisition ID:  67717
City:  Bengaluru
Country/Region:  IN
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

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Role Summary:
The ServiceNow Business Analyst for TPRM acts as the bridge between stakeholders and technical teams. This role involves gathering requirements, mapping processes, preparing user stories, and ensuring successful configuration of TPRM workflows on the ServiceNow platform. Strong communication and domain knowledge in third-party risk are essential.

Required Certifications:
• ServiceNow Certified System Administrator (CSA)

Key Responsibilities:
1. Gather and document functional requirements for ServiceNow TPRM implementations.
2. Translate business processes into user stories and technical specs.
3. Coordinate with stakeholders for TPRM use cases and workflows.
4. Conduct stakeholder interviews, gap analysis, and system demos.
5. Create process maps and documentation for existing/new features.
6. Validate TPRM workflows, scoring logic, and vendor lifecycle steps.
7. Support user acceptance testing (UAT) and defect management.
8. Provide end-user training and system walkthroughs.
9. Collaborate with developers for sprint planning and backlog grooming.
10. Act as liaison between governance, risk, procurement, and IT teams.

Mandatory Skills: ServiceNow SecOps .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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