Job Description

Key Responsibilities:

• Possess good knowledge about SPVs and its relevance.
• Reviewing the SPV level trial balance & Financial Report and ensure the accuracy.
• Ensure the accuracy in allocation and coding of invoice on Coupa/EAS and related work like Vendor Onboarding, payment status, daily tracker update etc.
• Reviewing the various expense report in to cater the leadership requirements.
• Reviewing the Investment Summaries to depict the capital activity event.
• Reviewing the accuracy of distribution calculation and waterfall model.
• Reviewing the valuation model at fair market value for Public Equities & Bonds.
• Ensuring the accuracy & timeliness in tracking & reporting the cash & securities.
• Ensuring the accuracy & timeliness in sec-reporting such as Form ADV & PF, 13F, 13H etc.
• Assisting in compliance with relevant regulatory requirements.
• Ensure smooth transition and 100% documentation in terms of SOPs & checklists.
• Identify process gaps and initiate process improvement & transformation projects
• Demonstrated ability to quickly learn new systems & enhance current process and drive improvement
• Ability to multitask in a fast-paced environment with multiple priorities.
• Ensure monthly close process follows the deadlines and compliance with internal controls.
• Catering the Ad-hoc requests with accuracy & in stipulated time.
• Lead and mentor the team, providing guidance, training, and performance evaluations. Foster a collaborative and high-performance team environment, promoting professional development and continuous improvement.
• Serve as the primary point of contact for clients, addressing inquiries and providing exceptional client service

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Desired Candidate Profile:

• Candidate must be a Postgraduate or C.A., with knowledge of finance
• Good Understanding of Private Equity business and its Revenue Model.
• Candidates must have 7.5-9 years of relevant experience in financial reporting, performance reporting.
• Strong Microsoft Office skills (MS Excel, MS PowerPoint and MS Word)
• The ability to effectively work as an individual contributor and possess strong analytical, problem solving, critical thinking and decision-making skills, multitask and deliver under tight deadlines
• The profile involves effective communication across Clients’ facilities globally and hence possessing excellent interpersonal and communication skills in verbal and written English is a must
• A demonstrated ability to write effectively and summarize large amounts of information succinctly and quickly
• A desire to work in an international team environment, often under pressure and with multiple stakeholders

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• Deliver excellent customer service through effective diagnosis and troubleshooting of client queries

  • Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
  • Assist clients with navigating around product menus and facilitate better understanding of product features 
  • Troubleshoot all client queries in a user-friendly, courteous and professional manner
  • Maintain logs and records of all customer queries as per the standard procedures and guidelines
  • Accurately process and record all incoming call and email using the designated tracking software
  • Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
  • Organize ideas and effectively communicate oral messages appropriate to listeners and situations
  • Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs

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• Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client

  • Undertake product trainings to stay current with product features, changes and updates
  • Enroll in product specific and any other trainings per client requirements/recommendations
  • Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
  • Update job knowledge by participating in self learning opportunities and maintaining personal networks

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Deliver