Apply now »


Work with us

Title:  Tools Consultant - L1

Requisition ID:  85269
City:  Charlotte
Country/Region:  US
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Role : Tools Consultant

Key responsibilities:

Monitoring systems, responding to incidents, troubleshooting issues, and collaborating with development teams to implement solutions. 
Manage and automate jobs using Autosys
Develop and maintain SQL queries and scripts to support application functionality
Apply ITIL principles to incident, change, and problem management
Collaborate with cross-functional teams to resolve issues and implement changes
Communicate effectively with technical and non-technical stakeholders, influencing and facilitating discussions as needed
Analyze and resolve complex problems, applying critical thinking and problem-solving skills.

Required skills:
Strong technical skills in .NET application support, Autosys, and SQL
ITIL knowledge and experience in incident, change, and problem management
Excellent oral and written communication skills, with the ability to influence and facilitate discussions
Strong problem-solving and critical thinking skills
Ability to work collaboratively with various stakeholdersExperience with Dynatrace and Splunk monitoring tools - Monitoring applications, infrastructure, services, and data flow, including system health, performance, and security.
Ability to leverage these tools to optimize application performance and troubleshoot issues.
 

Mandatory Skills: Splunk AIOPS .

 

Experience: 5-8 Years .

 

Expected annual pay for this role ranges from $60,000 to $135,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

Apply now »