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Title:  Lead Administrator - L1

Requisition ID:  36044
City:  Chengdu
Country/Region:  CN
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Windows 11 Rollout

We are seeking a highly skilled and experienced Windows Expert to join our team. The ideal candidate will be responsible for managing the Windows 11 upgrade, support and deployment across our organization. This role requires a deep understanding of Windows 11, its deployment strategies and troubleshooting techniques.

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Do

  • Extensive experience in troubleshooting and supporting Windows 10/11 operating systems.
  • Experience creating, maintaining, and deploying OS images in a large enterprise environment.
  • Extensive knowledge of the Microsoft architecture and design principles at enterprise scale.
  • In-depth understanding of complex Active Directory infrastructures, Group Policies, Networking, and Endpoint Security.
  • Strong knowledge of endpoint security best practices and implementation.
  • Proficiency with endpoint management tools such as Microsoft SCCM, MDT, Intune, or similar.
  • Experience with PowerShell, command-line scripts, and SysInternals tools.
  • Exceptional problem-solving skills with a keen attention to detail.
  • Previous experience in managing large-scale IT projects, especially OS migrations, preferably in a Finance Industry.
  • Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate or similar.
  • Excellent verbal and written communication skills(English) with the capability to work independently and collaboratively within a team environment.
  • Ability to produce high-quality presentations and reports that articulate complex technology components in a business-friendly language.
  • Awareness of ITIL processes

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Deliver

No Performance Parameter Measure
1 Operations of the tower SLA adherence
Knowledge management
CSAT/ Customer Experience
Identification of risk issues and mitigation plans
Knowledge management
2 New projects Timely delivery
Avoid unauthorised changes 
No formal escalations

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Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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