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Title:  Deputy Manager

Requisition ID:  83507
City:  Curitiba
Country/Region:  BR
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Liderar e garantir a excelência operacional nos processos de contas a pagar, por meio da gestão de equipe, controle de indicadores (KPIs/SLAs) e interação com stakeholders internos e externos. O objetivo é assegurar a qualidade, conformidade e eficiência dos processos financeiros, promovendo um ambiente colaborativo, com foco em resultados e desenvolvimento de talentos.

 

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🚀 Estamos contratando: Deputy Manager 
🎓 Formação: Ensino superior completo
🧾 Experiência: 5 a 8 anos (experiência em BPO é um diferencial)
🗣️ Inglês: Obrigatório

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🧠 O que buscamos:

✔ Sólida experiência em funções similares
✔ Experiência em gestão de pessoas
✔ Atenção aos detalhes
✔ Capacidade de oferecer alto nível de atendimento ao cliente em processos de contabilidade e relatórios
✔ Excelentes habilidades de comunicação escrita e oral
✔ Capacidade de resolução de problemas e organização
✔ Colaboração com outras equipes
✔ Conhecimento de ferramentas de Contas a Pagar (AP) do mercado
✔ Proficiência em MS Office
✔ Habilidade em gestão de stakeholders e clientes

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  • 💼 Responsabilidades:

    • Liderar uma equipe de aproximadamente 25 colaboradores (FTEs), supervisionando tarefas relacionadas a relatórios, aprovações e avaliação de dados no Concur
    • Garantir o cumprimento dos KPIs e SLAs definidos
    • Revisar atividades diárias da equipe: faturamento, pagamentos, dúvidas de fornecedores, disputas, auditorias, análises e outras demandas do processo de contas a pagar
    • Gerenciar prazos e garantir comunicação eficaz com todas as partes envolvidas
    • Interagir com a equipe de contabilidade e parceiros internos para resolução de problemas
    • Liderar múltiplos stakeholders internos e externos
    • Apoiar na geração de métricas e relatórios do processo
    • Atuar como gestor de pessoas: recrutamento, desenvolvimento, mentoria e acompanhamento da equipe

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Deliver
 

No Performance Parameter Measure
1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback
2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed
Mandatory Skills: Invoice to Pay(Transactional Accounting) .

 

Experience: 3-5 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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