Title: Analyst
Job Description
Role Purpose
The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.
͏
Job Location: Gurgaon and Bangalore
Time: 2:00 PM-11:30 PM
WFO Only
JOB DESCRIPTION:
Responsibilities:
• Hands on experience with asset servicing, processing principal activities like Drawdown, Paydown, Interest in Geneva
• Reconcile cash and positions across all funds on daily basis using DUCO platform
• Reviewing upcoming activities exceptions from Geneva – WSO accelerator, contract modifications as per the agent notices.
• Work across multiple groups to troubleshoot technical and accounting problems
• Ensure all the activities are processed and updated in Geneva. Reach out to Agents / Trustee / Internal team for resolving exceptions on daily basis.
• Escalation of unresolved cash and position breaks to Manager and onshore team
• Create SOP and participate in training program
• Liaise with global teams and support ongoing projects, system integration, perform UAT, as needed
Desired Candidate Profile:
• Knowledge of Syndicated Bankloan/ Private Credit / CLO’s
• Processing experience of using Geneva as a software tool for Syndicated Bank debt Module
• Reconciliation experience of Cash and Position using DUCO or any other Recon platform
• Hands on experience of processing activities manually in Geneva related to Credit Facilities in Geneva
• Awareness of Agents Banks, Trustee’s and Custodian role in supporting Private Credit
• Strong Microsoft Office skills (MS Excel, MS PowerPoint and MS Word) with high proficiency in Microsoft Excel
• Highly motivated and the ability to effectively work as an individual contributor and possess strong analytical, problem solving, critical thinking and decision-making skills, multitask and deliver under tight deadlines
• The profile involves effective communication across Clients' facilities globally and hence possessing excellent interpersonal and communication skills in verbal and written English is a must
• A demonstrated ability to write effectively and summarize large amounts of information succinctly and quickly
• A desire to work in an international team environment, often under pressure and with multiple stakeholder