Experience

·       Minimum 10 years of experience on Salesforce

·       Minimum 6 years of experience on Salesforce CPQ, Billing or any other CPQ platform

Skills

·       Minimum 4 full cycle project implementation experience on Salesforce CPQ, Billing or any other CPQ platform.

·       Implementation experience in SFI Insurance and Health cloud

·       Proficiency in understanding entire quote-to-cash journey in Salesforce and help customers onboard to Salesforce CPQ and Billing platform.

·       Proficiency in solutioning customer requirements with the help of key features and functionalities offered by Salesforce CPQ.

·       In-depth knowledge of key CPQ processes and other allied processes. Salesforce Sales cloud knowledge is preferable.

·       Ability to guide customer over best practices of implementing Salesforce CPQ/Billing and ensure robust architecture compliant with Salesforce standards.

·       Experience in integrating Salesforce with external applications like Billing, Product Master, Order Manager etc.

·       Should have participated in deployment and data migration of CPQ & Billing components.

·       Should possess good communication skills, analytical ability, and problem-solving skills.

Responsibilities

·       Facilitate business process reviews to identify client requirements and processes.

·       Translate client requirements into Salesforce CPQ design, leveraging best practices and minimizing the need for custom development.

·       Configure solutions using Salesforce CPQ / Billing platform by adhering to Salesforce best practices.

·       Design and configure product catalogue, Bundles, Pricing strategy, Quotation process, Order & Contract management, Subscription management, Advanced approvals, Invoice Schedulers, General Ledgers etc.

·       Customize applications to support critical business needs which are not possible using configuration.

·       Support integration of Salesforce with external systems

·       Educate customers over the best use of Salesforce CPQ package and leveraging maximum out of box functionality.

·       Interact with clients, business users and team members to understand project objectives, business requirements and provide innovative solutions to customer requirements.

·       Communicate with project manager, scrum master and project team to design cohesive project strategies and ensure effective collaboration.

Certifications

·       Salesforce CPQ Specialist (Must have)

·       Revenue Cloud Accredited Professional (Preferred)

·       Salesforce Application Architect (Preferred)

·       Salesforce Sales Cloud (Good to have)

·       Salesforce Service Cloud (Good to have)

·       Any other CPQ product certification