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Title:  Team Manager

Requisition ID:  33322
City:  Gurugram
Country/Region:  IN
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Key Responsibilities:
•    The candidate will need to review the daily tasks of team members as outlined below:
•    Daily journal entries for their respective entities
•    Review the monthly/quarterly work papers
•    Review quarterly Capital Account Statements
•    The candidate will be responsible for the work allocation and deliverable management of 15+ analysts.
•    The candidate will need to liaise with the on-shore counterparts in NY, in order to set the deliverable time lines and expectations around the deliverables and ensure the deadlines are met.
•    Implement process improvements to reduce production times and increase accuracy
•    Act as a single point of contact at COE for issues like trouble shooting and training new joiners.
•    Manage and execute conversion of Private Equity Funds from other accounting applications to Investran
•    Customize the reports on Investran and other accounting ERP and support the client requirements
•    Review Limited Partner and General Partners/Shareholder Allocation, calculations/schedules-includes review of Admin/Management fees/Waterfall/Claw back calculations etc.

Desired Candidate Profile:
•    Candidate must be a Post Graduate or a CA or CFA, with knowledge of accounting and finance.
•    8 - 10 years of fund accounting experience
•    Fluent in English
•    Strong project management skills
•    Attention to detail
•    Team player
•    Strong analytical skills
•    Strong Microsoft Office skills (MS Excel, MS PowerPoint and MS Word)

 

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  • Deliver excellent customer service through effective diagnosis and troubleshooting of client queries

    • Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
    • Assist clients with navigating around product menus and facilitate better understanding of product features 
    • Troubleshoot all client queries in a user-friendly, courteous and professional manner
    • Maintain logs and records of all customer queries as per the standard procedures and guidelines
    • Accurately process and record all incoming call and email using the designated tracking software
    • Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
    • Organize ideas and effectively communicate oral messages appropriate to listeners and situations
    • Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs

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Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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