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Title:  Automation Lead - L1

Requisition ID:  72798
City:  Hyderabad
Country/Region:  IN
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Loaction:- Hyderabad, Bengaluru, Chennai 

Rate :- up to 150K

exp :- 7+ years 

Automation Engineer – Band B3 / Location : Anywhere in India

Must have minimum 9+ years of progressive, technical experience

· Experience with Infrastructure automation tools like Ansible, Terraform, iDM

· Good Experience in Enterprise RPA-Automation Anywhere 360

· Good knowledge of scripting languages such as Python, BASH etc.

· Good Knowledge of RedHat Satellite, Spacewalk

· Should have worked on Automation projects wrt writing codes, integration, etc

· Knowledge on APIs

· Good to have Knowledge in PowerShell, Shell Scripting

· Basic knowledge of Virtualization Technologies and associated services

 

Good capabilities around capacity planning and analysis.

Knowledge of ITIL process

Able to define process improvements.

Understands systems dependencies and interrelation to the business.

Professionalism in dealing with all levels of management and staff.

• RHCE is preferred

• Ansible certification would be an advantage

• ITIL Certification would be an advantage

 

Must function with limited direction and guidance. Must be able to work in a team environment, demonstrate leadership skills, follow established business processes and procedures, prepare knowledge documentation SOP's, and perform changes and preventative maintenance to ensure the smooth day-to-day operations

 

Working Arrangement

· 24/7 Managed Services Engagement

· Rotating Shifts

· Hybrid Working : Client Office @ Hyderabad or ODC (Shared/Hot Desking) located @ Bangalore & Chennai

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Do

1. Lead automation roadmaps and strategies for various BUs

  • Ensure complete understanding of requirements needed to implement automation of various accounts in BUs
  • Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity
  • Drive automation maturity in the shortlisted accounts to the next level
  • Align the customers by showcasing Wipro’s capability to drive automation and ROI achievement for the customer
  • Ensure contractual commitments for a particular project are met by understanding the scope and requirements
  • Ensure the desired software and infrastructures are implemented required for automation
  • Ensure scalable standards of dashboard and process support system for active automation monitoring
  • Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams
  • Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance
  • Come up with solution of the problems regarding automation persistent in development unit
  • Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information
  • Periodically review the project status completion vis-a vis the project plan and ensure successful roll out
  • Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team
  • Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity
  • Receive feedback from the customers and align resources internally to close all the gaps

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Deliver

No. Performance Parameter Measure
1. Client Engagement CSAT, Customer reference, Customer Solutions, mean time to resolve customer issues (MMT reducing trend)
2. BOT implementation Work done by the bots for platform/non platform accounts, No. of platform accounts per DU

 

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Mandatory Skills: Infrastructure Automation .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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