Title: Automation Lead - L1
Job Description
Loaction:- Hyderabad, Bengaluru, Chennai
Rate :- up to 150K
exp :- 7+ years
Automation Engineer – Band B3 / Location : Anywhere in India
Must have minimum 9+ years of progressive, technical experience
· Experience with Infrastructure automation tools like Ansible, Terraform, iDM
· Good Experience in Enterprise RPA-Automation Anywhere 360
· Good knowledge of scripting languages such as Python, BASH etc.
· Good Knowledge of RedHat Satellite, Spacewalk
· Should have worked on Automation projects wrt writing codes, integration, etc
· Knowledge on APIs
· Good to have Knowledge in PowerShell, Shell Scripting
· Basic knowledge of Virtualization Technologies and associated services
Good capabilities around capacity planning and analysis.
Knowledge of ITIL process
Able to define process improvements.
Understands systems dependencies and interrelation to the business.
Professionalism in dealing with all levels of management and staff.
• RHCE is preferred
• Ansible certification would be an advantage
• ITIL Certification would be an advantage
Must function with limited direction and guidance. Must be able to work in a team environment, demonstrate leadership skills, follow established business processes and procedures, prepare knowledge documentation SOP's, and perform changes and preventative maintenance to ensure the smooth day-to-day operations
Working Arrangement
· 24/7 Managed Services Engagement
· Rotating Shifts
· Hybrid Working : Client Office @ Hyderabad or ODC (Shared/Hot Desking) located @ Bangalore & Chennai
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Do
1. Lead automation roadmaps and strategies for various BUs
- Ensure complete understanding of requirements needed to implement automation of various accounts in BUs
- Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity
- Drive automation maturity in the shortlisted accounts to the next level
- Align the customers by showcasing Wipro’s capability to drive automation and ROI achievement for the customer
- Ensure contractual commitments for a particular project are met by understanding the scope and requirements
- Ensure the desired software and infrastructures are implemented required for automation
- Ensure scalable standards of dashboard and process support system for active automation monitoring
- Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams
- Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance
- Come up with solution of the problems regarding automation persistent in development unit
- Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information
- Periodically review the project status completion vis-a vis the project plan and ensure successful roll out
- Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team
- Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity
- Receive feedback from the customers and align resources internally to close all the gaps
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Deliver
No. | Performance Parameter | Measure |
---|---|---|
1. | Client Engagement | CSAT, Customer reference, Customer Solutions, mean time to resolve customer issues (MMT reducing trend) |
2. | BOT implementation | Work done by the bots for platform/non platform accounts, No. of platform accounts per DU |
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Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.