Title: Functional Consultant - L1
Sap Fieldglass implementation Consultant
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JD for Fieldglass :-
Monitoring and maintaining the stability of the SAP Fieldglass system in a live production environment, troubleshooting issues that arise, responding to user queries, and ensuring smooth operation of the contingent workforce management platform, requiring strong technical knowledge of Fieldglass functionalities, excellent problem-solving skills, and the ability to collaborate with various stakeholders to resolve issues promptly.
Key Responsibilities:
• Must have implementation experience is mandatory in Sap Fieldglass.
Incident Management:
o Monitor Fieldglass system for errors, performance issues, and potential disruptions.
o Quickly diagnose and resolve production incidents, including data inconsistencies, system crashes, and user access problems.
o Effectively prioritize and escalate critical issues to relevant teams when necessary.
• User Support:
o Respond to user queries and provide technical assistance on Fieldglass functionalities, including requisition creation, worker profile management, and invoice processing.
o Train users on best practices and new features within the Fieldglass system.