Title: Work Force Management
͏
Role: Work Force Management.
Location-Hyderabad
Shift-24*9(Night)
Experience- 2-3 yrs of exp in similar kind of work
Roles & Responsibilities:
•. Good working knowledge of computer i.e., MS-Office.
•. Excellent verbal & written communication & presentation skills.
•. Good Interpersonal skills with problem solving approach.
•. Expert knowledge of service procedures
•. Good analytical skills for MIS, number crunching & reporting to internal & external customers.
•. WFM Tools Competency.
•. Demonstrated Customer Service Skills.
Skills Required:
• Responsible for real time operations management, scheduling, and adherence
• Analysis of scheduling outputs.
• Preparing monthly reports for individual accounts.
• Preparing forecasts for volume, productivity and shrinkages.
• Maintain headcount planners.
Experience: 1-3 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.