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Title:  Lead Business Analyst - Healthcare

Requisition ID:  29677
City:  Kolkata
Country/Region:  IN
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Role Purpose

The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer.

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Location – Mumbai, Kolkata, Bhuvaneshwar

Total exp – 10+ years

Shift – US shift

PRINCIPAL RESPONSIBLITIES

Gather, analyze, and document business requirements to support BI solutions and process improvements.

Collaborate with stakeholders to understand business objectives and translate them into technical requirements.

Conduct data analysis to identify trends, patterns, and actionable insights to drive business decisions.

Assist in designing, developing, and implementing dashboards and reports using BI tools (Power BI, Tableau, etc.).

Facilitate workshops and meetings to gather business needs and provide data-driven solutions.

Develop functional specifications and user stories for BI solutions and ensure alignment with business goals.

Perform gap analysis and recommend process improvements to optimize business performance.

Support testing activities, including user acceptance testing (UAT), to validate solutions meet requirements.

Monitor key performance indicators (KPIs) and provide regular performance reports to management.

Stay updated with industry trends and BI technologies to propose innovative solutions.

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CRITICAL SKILLS REQUIRED

Strong analytical and problem-solving skills to interpret complex data sets.

Ability to translate business needs into clear technical requirements and specifications.

Proficiency in BI tools like Power BI, Tableau, or QlikView for data visualization and reporting.

Basic understanding of SQL and data querying for analysis and reporting purposes.

Excellent documentation skills for creating business requirements, process flows, and reports.

Strong communication and interpersonal skills to collaborate with cross-functional teams.

Detail-oriented with the ability to manage multiple tasks and meet deadlines.

Familiarity with Agile/Scrum methodologies for project execution.

Ability to identify process improvement opportunities and recommend effective solutions.

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EDUCATIONAL QUALIFICATION

• B/Sc IT, BTech, BCA, MCA, Any Graduate

Certification in Business Analysis (CBAP, CCBA) is preferred.

Training or certification in BI tools (Power BI, Tableau) is a plus.

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Deliver

No. Performance Parameter Measure
1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated.
2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components  developed for proposal during quarter

 

Competencies

Client Centricity
Passion for Results
Execution Excellence
Learning Agility
Effective communication
Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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