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Title:  Desktop Engineer

Requisition ID:  72050
City:  Manila
Country/Region:  PH

Job Description

Roles and Responsibilities:

1. Assists end-users in the Tower whose requests are documented by a ticket raised in WiServe Portal.
2. Provide hands and feet support of our domain teams located in India.
3. Join Incident calls in the occurrence of account outages.
4. Conducts IT Asset Inventory Verification.
5. Replies or updates email and chat communications for queries or concerns raised by the businesses.
6. Maintains the compliance of our IT assets to the standard security postures set by the organization.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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