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Title:  DevOps Engineer - L4

Requisition ID:  81031
City:  Mexico City
Country/Region:  MX
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

DevOps Engineer - L4

DevSecOps Engineer

We’re looking for a seasoned DevSecOps Engineer to manage cloud infrastructure, ensure security compliance, and maintain CI/CD pipelines. This role blends infrastructure, security, and development operations to support production workloads.

Key Responsibilities

  • Cloud Infrastructure (AWS)

    • Administer EKS clusters and RDS databases
    • Use Pulumi for Infrastructure as Code
    • Monitor and optimize cloud costs

  • Monitoring & Observability

    • Deploy tools like Prometheus, Grafana, Splunk
    • Set up alerts, incident response, and runbooks
    • Analyze performance and track SLAs/KPIs

  • Security Operations

    • Integrate security scans into CI/CD
    • Manage vulnerabilities and compliance documentation

  • CI/CD Management

    • Build and maintain pipelines
    • Embed security and quality checks in SDLC

Required Skills

  • Technical

    • 3+ years with AWS (EKS, RDS, EC2, VPC, IAM)
    • Kubernetes, Helm, container orchestration
    • Pulumi, Terraform, GitOps
    • CI/CD tools: Jenkins, GitLab, GitHub Actions
    • Monitoring: Prometheus, Grafana, ELK, Jaeger

  • Programming

    • Bash, Python, or Go
    • Git workflows and code reviews

  • Security

    • Container and network security practices

Preferred Qualifications

  • AWS, CKA/CKAD, or security certifications
  • PostgreSQL/MySQL tuning
  • GitOps tools: ArgoCD, Flux
  • Incident tools: PagerDuty, Opsgenie

Soft Skills

  • Strong problem-solving and analytical thinking
  • Clear communication and teamwork
  • Agile mindset and on-call readiness
  • Passion for continuous learning

Impact Goals

  • Maintain >99.9% uptime
  • Reduce MTTR for incidents
  • Automate security remediation
  • Optimize cloud costs
  • Achieve full-service observability
  • Build self-healing infrastructure

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Do

  • Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications 
    • Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, testing, staging, release, configuration and monitoring
    • Manage the IT infrastructure as per the requirement of the supported software code
    • On-board an application on the DevOps tool and configure it as per the clients need
    • Create user access workflows and provide user access as per the defined process
    • Build and engineer the DevOps tool as per the customization suggested by the client 
    • Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure
    • Leverage and use tools to automate testing & deployment in a Dev-Ops environment
  • Provide customer support/ service on the DevOps tools 
    • Timely support internal & external customers on multiple platforms
    • Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT
    • Ensure adequate resolution with customer satisfaction
    • Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved
    • Troubleshoot and perform root cause analysis of critical/ repeatable issues 

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Deliver

No Performance Parameter Measure
1. Continuous Integration,Deployment & Monitoring 100% error free on boarding & implementation
2. CSAT Timely customer resolution as per TAT
Zero escalation

 

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Mandatory Skills: DevOps .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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