OKTA - Identity and Access Management

Wipro Technologies-Mexico is on the lookout for a Senior Technical Product Manager, a pivotal role that brings together innovation and strategic vision within the rapidly evolving retail sector. In this position, you will spearhead the development and enhancement of a globally scalable authentication platform that is finely tuned to meet the diverse needs of consumers. Your primary mission will be to set a high standard for consumer identity solutions and to ensure that our offerings excel in user experience across the board.

Your responsibilities will include:

• Exp:

  7+yrs, Location: LATAM

  We are looking for an experienced Senior Technical Product Manager who loves retail and has a passion for delivering best-in-class experiences for consumers.
  Drive the strategic vision for Consumer Identity as a globally scalable platform, developing today’s authentication space into a cohesive, consumer-focused value proposition. Build alignment across a wide group of stakeholders in support of your vision.
  Build relationships with external partners and vendors to support our vision and roadmaps, including managing the selection of solutions via the RFP process.
  Partner with Commercial, Product and Engineering teams in translating commercial goals and the platform vision into a well-sequenced, global roadmap:
  Balance foundational needs and specific use cases.
  Identify opportunities, partner to identify ROI, and prioritize and negotiate initiatives to develop a roadmap that delivers on the vision and strategy.
  Ensure the roadmap includes technical health and scalability.
  Ensure the roadmap accounts for and integrates dependencies across functions.
  Technical Execution and Delivery
  Work closely with engineering teams to design, implement, and optimize Identity APIs and authentication flows.
  Ensure our Identity platform follows best practices for security, performance, compliance (GDPR, CCPA, PCI-DSS, SOC 2), and resilience.
  Help define and influence the system design and domain model across consumer profile, loyalty, order management and third-party authentication provider as well as the Identity domain events.
  Drive metrics-driven decision-making by defining KPIs around authentication success rates, fraud detection, and user friction points.
  Build high-trust, mutually collaborative relationships to drive results:
  Partner with all stakeholders to elicit business needs, outcomes, and value, and ensure the solution roadmap is aligned to those needs, as well as other product roadmaps.
  Provide strategic advice on how to respond to stakeholders’ business challenges.
  Partner within Technology to deliver the roadmap and achieve our projected value, including working with Security, Compliance, Fraud Prevention, and Engineering to align on secure-by-design authentication and authorization models. This individual will also need to coordinate closely with the LS/CO Privacy team for consumer privacy compliance.
  
  

Wipro is not just about work; it’s about creating an environment that encourages growth and innovation. We believe in fostering a culture that values diversity and inclusion, ensuring everyone feels valued and respected.

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Deliverables:

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Core Competencies:

• Client Centricity
• Passion for Results
• Execution Excellence
• Collaborative Working
• Learning Agility
• Problem Solving & Decision Making
• Effective Communication