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Title:  OKTA - Identity and Access Management

Requisition ID:  73587
City:  Mexico City
Country/Region:  MX
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

OKTA - Identity and Access Management

Wipro Technologies-Mexico is on the lookout for a Senior Technical Product Manager, a pivotal role that brings together innovation and strategic vision within the rapidly evolving retail sector. In this position, you will spearhead the development and enhancement of a globally scalable authentication platform that is finely tuned to meet the diverse needs of consumers. Your primary mission will be to set a high standard for consumer identity solutions and to ensure that our offerings excel in user experience across the board.

Your responsibilities will include:

  • Exp:

    7+yrs, Location: LATAM

    We are looking for an experienced Senior Technical Product Manager who loves retail and has a passion for delivering best-in-class experiences for consumers.
    Drive the strategic vision for Consumer Identity as a globally scalable platform, developing today’s authentication space into a cohesive, consumer-focused value proposition. Build alignment across a wide group of stakeholders in support of your vision.
    Build relationships with external partners and vendors to support our vision and roadmaps, including managing the selection of solutions via the RFP process.
    Partner with Commercial, Product and Engineering teams in translating commercial goals and the platform vision into a well-sequenced, global roadmap:
    Balance foundational needs and specific use cases.
    Identify opportunities, partner to identify ROI, and prioritize and negotiate initiatives to develop a roadmap that delivers on the vision and strategy.
    Ensure the roadmap includes technical health and scalability.
    Ensure the roadmap accounts for and integrates dependencies across functions.
    Technical Execution and Delivery
    Work closely with engineering teams to design, implement, and optimize Identity APIs and authentication flows.
    Ensure our Identity platform follows best practices for security, performance, compliance (GDPR, CCPA, PCI-DSS, SOC 2), and resilience.
    Help define and influence the system design and domain model across consumer profile, loyalty, order management and third-party authentication provider as well as the Identity domain events.
    Drive metrics-driven decision-making by defining KPIs around authentication success rates, fraud detection, and user friction points.
    Build high-trust, mutually collaborative relationships to drive results:
    Partner with all stakeholders to elicit business needs, outcomes, and value, and ensure the solution roadmap is aligned to those needs, as well as other product roadmaps.
    Provide strategic advice on how to respond to stakeholders’ business challenges.
    Partner within Technology to deliver the roadmap and achieve our projected value, including working with Security, Compliance, Fraud Prevention, and Engineering to align on secure-by-design authentication and authorization models. This individual will also need to coordinate closely with the LS/CO Privacy team for consumer privacy compliance.

Wipro is not just about work; it’s about creating an environment that encourages growth and innovation. We believe in fostering a culture that values diversity and inclusion, ensuring everyone feels valued and respected.

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Deliverables:

No.Performance ParameterMeasure
1.Customer Project ContributionsQuality metrics, SLA adherence, ticket resolution, and customer satisfaction ratings.
2.Automation InitiativesMetrics on process optimization and ticket reduction.
3.Skill AdvancementCompletion stats for trainings and certifications, as well as published materials.

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Core Competencies:

  • Client Centricity
  • Passion for Results
  • Execution Excellence
  • Collaborative Working
  • Learning Agility
  • Problem Solving & Decision Making
  • Effective Communication
Mandatory Skills: OKTA - Identity and Access Management .

 

Experience: 8-10 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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