Job Description

Wipro Technologies-USA is seeking a dynamic and experienced Business Development Executive for client expansion within our BPS/BPO segment, specifically targeting the HiTech/New Age sector. This pivotal role presents a unique opportunity for the right candidate to engage with global teams and leverage their extensive knowledge and experience in the BPO industry, ideally exceeding 15 years. As a Business Development Executive, you will play a crucial role in fostering collaboration and cultivating enduring partnerships with various client teams. Your deep understanding of emerging trends and innovations within the BPO sector will be instrumental as we strive to not only meet but exceed client expectations and drive meaningful success across our operations. Experience in selling BPS with a focus on the search engine, online advertising, and software services industries is a prerequisite. While the position can be based anywhere in the U.S., we have a preference for candidates located on the West Coast.

Key Responsibilities:

• Actively engage and collaborate with diverse client teams to nurture strategic relationships that facilitate growth opportunities and enhance account performance.
• Work hand-in-hand with the delivery organization, ensuring they are equipped and motivated to achieve client success while proactively identifying and addressing any challenges that arise.
• Assist the delivery team in comprehending client requirements, ensuring that communication and reporting are effectively executed back to client teams.
• Establish and maintain a robust pipeline of new business opportunities through strategic networking, account management, and ongoing relationship development.
• Engage in thorough data analysis to synthesize insights and present tailored solutions to senior leadership and C-level executives, demonstrating how our services can optimize their operations.

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Ideal Experience / Competencies / Qualifications:

• Minimum of 15 years of extensive experience in BPO/BPS services, demonstrating a well-rounded track record across various operational areas such as trust and safety, eCommerce, finance and accounting, supply chain, procurement, HR, and contact center operations.
• A rich professional network with a proven ability to build and nurture relationships with key decision-makers, facilitating mutually beneficial partnerships.
• In-depth knowledge of outsourced solutions, with a strong ability to navigate and influence senior leaders effectively to drive business initiatives.
• Exceptional leadership qualities, with a natural talent for motivating teams to exceed their goals and adapt to changing business landscapes.
• Strong business acumen, with the capability to strategize effectively and identify opportunities that align with broader business objectives and challenges.
• A Bachelor's degree in a relevant field is required.

We invite individuals who embody our values of innovation, resilience, and client obsession to join our dynamic team. Your contributions will play a key role in shaping the future trajectory of Wipro's BPS services, fostering an environment where continuous growth and client satisfaction are paramount.