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Title:  Lead Administrator - L1

Requisition ID:  29310
City:  Mumbai
Country/Region:  IN
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

 

Role Summary

As a L2 resource of his /her team, he /she:
•    Takes up technical tasks and support day to day BAU tasks/Incidents/RFC’s.
•    Supports his/her team during diagnosis when technical issues rise in his/her scope of expertise.
•    Proposes service improvements for all Oracle/EBS services supported throughout the organization.
•    Provides technical knowledge, supports services both proactively and reactively to maintain the availability and reliability of database system infrastructure in accordance to the SLA.
•    Works in line with policies based on LEAN-CA-CIB best practices.
•    Actively engages during any high severity issue and drives for issue resolution.
•    Reviews technology changes to identify potential risks.
•    Supports his/her team during diagnosis when technical issues rise in his/her scope of expertise.
•    Is aware of the global IT structure so that he/she anticipates interrelationships within the organization.
•    Engages with technical peer, Development team, Service managers, Architect and project teams on technology roadmap and projects.
•    Facilitates transformation projects and suggest future directions for new areas of improvement and enhancements.
•    Guarantees the production readiness. 
•    Is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role. 
•    Actively engages to understand new technologies and technology trends and reviews them with a view to incorporate them into Bank operations.

 

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Must Have Skills 
•    RAC/Exadata/Exacc Administration
•    Knowledge on OCI,DBASS utilities 
•    Exacc patching (DOM0,DOMU,GRID,DATABASE)
•    Installation, Upgrade & configuration of Oracle software.
•    Should have knowledge of Oracle RAC installation and configuration & management.
•    Must have Oracle ASM/ACFS implementation skills.
•    Good understanding of UNIX scripts .
•    Expertise on backup utilities like RMAN, EXPDP/IMPDP, and Networker.
•    Good understanding on performance tuning in Oracle database.  
•    Should have knowledge of Oracle OEM 12C/13C.
•    Expertise in query fine tuning and troubleshooting.
•    Implement backup and recovery of Oracle DB.
•    Administration over DB Objects including Tables, Clusters, Views, Procedures etc.
•    Good in Impact Analysis of DB 
•    Strong experience on configure and troubleshoot physical standby database using dataguard broker.
•    Implement backup and recovery of Oracle databases for various scenarios.
•    In-depth understanding of Advanced Architectures (Multi-Node, RAC, ASM, EXACC).
•    Good understanding of core support processes and change management, maintain documentation standards.
•    Must have experience in Database tuning including I/O, Load Analysis, ADDR, AWR, SQL Profiling etc.
•    Responsible for installation, upgrades (Database, EXACC and RAC), patches, SR support, database tuning. 
•    Capable of delivering under critical environment pressure, resolve complex production issues & provide support when required;
•    Proven track record for BAU tasks 
•    Excellent verbal and written communication skills;
•    Independent and strong team player with good inter-personal skills.


Good to Have Skills 
•    Good scripting(shell/ANSIBLE/PYTHON) skills to automate regular DBA admin tasks.
Oracle EBS knowledge/experience added advantage.
•    Strong experience on configures and troubleshoot golden gate replication components.
•    EBS Administration 
•    Banking domain experience will be added advantage 
•    Installation, Upgrade & configuration of EBS.

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Deliver

No Performance Parameter Measure
1 Operations of the tower SLA adherence
Knowledge management
CSAT/ Customer Experience
Identification of risk issues and mitigation plans
Knowledge management
2 New projects Timely delivery
Avoid unauthorised changes 
No formal escalations

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Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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