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Title:  Design Researcher - L2

Requisition ID:  80808
City:  New York
Country/Region:  US
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Job Description

 

Who we are looking for

  • Wipro Digital is seeking a highly motivated design researcher to help its clients understand its users and create innovative products and services.
  • This position will design and conduct research activities that inform concepts and design direction, and that ultimately improve the customer experience for our clients’ products and services. The ideal candidate will have a deep understanding of user research methods and best practices, along with a nimble, creative and pragmatic approach, and top-notch communication skills.
  • This position requires the ability to work with minimal direction as well as the capacity to work quickly while delivering high-quality output. This position will work on overlapping projects, so strong organizational skills with the ability to multi-task are critical. The ideal candidate will be comfortable with considerable ambiguity and will be able to thrive in a resource-constrained environment.

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Responsibilities

  • Work closely with cross-functional teams to identify and prioritize research questions based on analysis of current knowledge, project goals and risks.

  • Identify best method or mix of methods based on research questions, timeline and resourcing.

  • Distill project goals and research questions into well thought-out research plans.

  • Conduct user research with rigor while ensuring participant comfort.

  • Perform data analysis in order to create insightful and actionable findings presentations- both verbal and written.

  • End-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting)

  • Strong grasp of quantitative data analysis and statistics.

  • Fluency in best practices for user research.

  • The ability to quickly turn around high-quality study plans and reports

  • Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization

  • Exceptional behavioral data-collection and analysis skills, e.g., designing, conducting, and analyzing all kinds of user data.

  • The ability to manage ambiguity, work autonomously, and multi-task in an agile environment

  • Ability to meet ambitious deadlines and deliver high-quality work on schedule

  • Familiarity with internet-development technologies and tool

  • Able to travel and participate in local and international projects.

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Qualifications.

  • 3+ years proven success leading User Experience Research projects with demonstrated impact

  • A strong portfolio demonstrating past work experience and deliverables (eg: study plans, reports)

  • Degree in design, psychology, sociology, ethnography, business etc

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Mandatory Skills: Quantitative Research .

 

Experience: 8-10 Years .

 

Expected annual pay for this role ranges from $80,000 to $158,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.


Nearest Major Market: New York City

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