Title: Desktop support Engineer
Requisition ID:
73933
City:
New York
Country/Region:
US
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.Mandatory Skills: Desktop Support
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Job Description
Position – Desktop Support Engineer
Location - NYC Onsite
- Assist user with local desktop issues
- Assist user with Printer mapping
- Strong JAMF knowledge to manage Mac devices
- Troubleshoot LAN /Connectivity issues with local Laptop/Desktop
- Coordinate with 3rd Party Providers (e.g. Hardware maintenance Contractor, network connected printer. OEM partners) to perform On-site work where required
- White Glove support for VIP users
- Basic AV room equipment support and validation before meetings
- Lead a team of 6 onsite resources.
- Preferable: Knowledge of Lansweeper tool for patching laptops
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Experience: 3-5 Years .
Expected annual pay for this role ranges from $45,000 to $1,10,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Nearest Major Market: New York City