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Title:  Change Manager - L3

Requisition ID:  80423
City:  Plano
Country/Region:  US
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

RESPONSIBILITIES

  • On an as-needed basis, run releases during weekends including coordination, engagement of stakeholders/participants, sending out status updates, facilitating triage in case for any issues.
  • Ensure MRA 2 guidelines are followed End to End through the Release Life cycle. 
  • Ensure Enterprise Change Management (ECM) guidelines are followed End to End through the Release Life cycle.
  • Manage post productions issues to closure as well as PIR (Post Implementation Reviews).
  • Conduct lessons learned and produce scorecards on release activity and ensure those are mitigated/resolved for future releases.
  • Ensure all application documentation is managed, ensuring that signoff is received at each phase of the test cycle.   
  • Due to time criticality, need to proactively handle/identify any potential risk associated with the change and notify application development team.
  • Identify process improvement, risk associated with existing process and ideas which can reduce efforts based on time/cost and qualify under OPEX ideas (Optional) 

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KEY SKILLS AND COMPETENCIES

  • 10+ years in a similar role, e.g. Release manager, Release operations, Change Management
  • Must be able to handle multiple applications and releases at Domain or Tech Executive level.
  • Should be able to own tasks and support management in achieving the stated goals.
  • Should mentor new team members.
  • Expected to identify Process gaps, Risk, and other Operational Excellence items.
  • Proficient in working on ITSM Remedy Change Management tool
  • Expert knowledge on MRA 2 guidelines  
Mandatory Skills: Organizational Change Management .

 

Experience: 5-8 Years .

 

Expected annual pay for this role ranges from $60,000 to $1,35,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.


Nearest Major Market: Plano
Nearest Secondary Market: Dallas

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