Title: Change Manager - L3
Job Description
Primary skills – Release Management, Change Management, Agile Methodologies
Key Responsibilities:
o Ensure MRA 2 guidelines are followed End to End through the Release Life cycle.
o Ensure Enterprise Change Management (ECM) guidelines are followed End to End through the Release Life cycle.
o Manage post productions issues to closure as well as PIR (Post Implementation Reviews).
o Conduct lessons learned and produce scorecards on release activity and ensure those are mitigated/resolved for future releases.
o Ensure all application documentation is managed, ensuring that signoff is received at each phase of the test cycle.
o Due to time criticality, need to proactively handle/identify any potential risk associated with the change and notify application development team.
o Identify process improvement, risk associated with existing process and ideas which can reduce efforts based on time/cost and qualify under OPEX ideas (Optional)
o Expected to identify Process gaps, Risk, and other Operational Excellence items.
o Proficient in working on ITSM Remedy Change Management tool
Experience: 5-8 Years .
Expected annual pay for this role ranges from $60,000 to $135,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Nearest Major Market: Plano
Nearest Secondary Market: Dallas