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Title:  Lead Administrator - L1

Requisition ID:  79621
City:  Plano
Country/Region:  US
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

 

Role : Technical Lead (Production Support - Dynatrace)

 

Role Description

The ideal candidate will be responsible for the production support, and optimization of the Dynatrace monitoring platform, ensuring high availability and performance of our application and infrastructure monitoring solutions. This role is not limited to operations only.

 

Key Responsibilities

- Provide day-to-day administration and support for the Dynatrace platform, including OneAgent and ActiveGate deployment, configuration, and upgrades.

- Monitor the health and performance of the Dynatrace environment and proactively resolve issues.

- Troubleshoot and resolve incidents related to Dynatrace monitoring, integrations, and data collection.

- Collaborate with application, infrastructure, and DevOps teams to onboard new services and optimize monitoring coverage.

- Configure custom dashboards, alerts, synthetic monitors, and management zones as per business requirements.

- Maintain documentation for Dynatrace configurations, processes, and troubleshooting steps.

- Stay current with Dynatrace product updates, best practices, and new features.

- Participate in weekly on-call rotation and provide support as needed.

 

Required Skills & Experience

Candidate should have the ability to triage a must.

Hands on experience to check logs, query db.

Strong working experience with Linux servers.

Knowledge of IIS or Windows and Oracle is a plus,

Development experience is a preferred advatage.

 

 

 

 

 

Mandatory Skills: EMC Product Support .

 

Experience: 5-8 Years .

 

Expected annual pay for this role ranges from $60,000 to $1,35,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.


Nearest Major Market: Plano
Nearest Secondary Market: Dallas

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