Title: EMC VNX & Hitachi Storages
Job Description
Role Purpose
The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution
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Strong Communication skills
Education Required: Bachelors (Tech) or equivalent
Experience required: 6-8 Years in storage administration, Design and Implementation on EMC Storage (VNX) & Hitachi Storages
1. Responsible for performing daily operational tasks like storage provisioning and maintaining availability at the customer site(s). Provisions storage based on standardized procedures as outlined by storage best practice documentation.
2. Participates in the execution of the business continuance and disaster recovery plans as agreed upon by Wipro and the customer.
3. Participates in the design and operational execution of the customer's storage disaster recovery process as required.
4. Responsible for performing a wide variety of daily storage management tasks as well as providing recommendations for effective and efficient storage system use.
5. Considered an expert in the implementation and use of EMC & Hitachi storage solutions.
6. Knowledgeable of industry best practices in the implementation of complex storage environments.
7. Performs necessary storage infrastructure maintenance in accordance with customer's change management policies.
8. Participates in the continual review and improvement of existing operational policies and procedures in compliance with
EMC'/Hitachi s storage management best practices.
Fault/Incident/Activity Management
- Manage, monitor & maintain storage (SAN) subsystems.
- Manage, monitor & maintain fabric infrastructure used for storage subsystems
- Perform periodic health check on the storage infrastructure.
- Ensure the storage subsystem is secured & effective access r4ereecontrol is in place.
- Ensure storage subsystems & associated infrastructure is integrated with standard monitoring tools.
- Perform storage tuning.
- Storage provisioning based on requirements
- Implement storage tier to enable storage reclamation
- Conduct routine monitoring using software tools to measure the efficiency of online storage access and take corrective action as needed (including performance adjustments to equipment and software, or file placement as required to optimize service).
- Configuration of the respective Storage OEM tools to monitor critical parameters like Cache, Input/Output Parts (IOP's) and alert Business against thresholds on a 24 X 7 basis
- Setting up OEM tools for reporting of storage allocation and utilization
- Configuration backup for SAN switches.
- Work with OEM for hardware replacements on storage sub-systems
Storage Administration task
- Configure port setting
- Configure port zoning
- Add, delete and modify RAID configuration
- Add, delete and modify file system configuration
- Physical disk management
Security Management Tasks
- Configuration of volume with relevant user rights and permissions after a complete change management cycle
- Management and audit of the usage of the volumes by the assigned users
Administration
- Managing online storage thresholds and data archives.
- Monitor user directories for file inactivity and reporting monthly.
- Provide online storage compaction as needed and as possible within production processing schedules.
- Provide data migration/archive management
- Support virtualization
- Manage storage replications both within the DC and DR.
- Snapshot management
- Business Continuation Volume (BCV) administration
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2. Skill upgradation and competency building
- Clear wipro exams and internal certifications from time to time to upgrade the skills
- Attend trainings, seminars to sharpen the knowledge in functional/ technical domain
- Write papers, articles, case studies and publish them on the intranet
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Deliver
No. | Performance Parameter | Measure |
1. | Contribution to customer projects | Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT |
2. | Automation | Process optimization, reduction in process/ steps, reduction in no. of tickets raised |
3. | Skill upgradation | # of trainings & certifications completed, # of papers, articles written in a quarter |
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.