Title: Fortinet- SDWAN
Job Description
Sr.Network Administrator SDWAN :
6- 10 years of Networking experience in SDWAN technology in FortiGate firewall & SDWAN technology.
Minimum of 5 years of experience handling large enterprise customer’s SDWAN network
Handson on FortiGate firewall , SDWAN & Fortianalyser is must
Candidate will be well versed with Reporting using FortiGate Analyzer & independently handle all SDWAN remote support of 70+ branch offices
Liaison with L1 NOC 24/7 & Customer SMEs to troubleshoot ISP & Power and NW capacity , packet errors issues as deem necessary on daily basis
Upgrade and cutover of SDWAN technology to be supported tike to time.
Provide service improvements & Kaizens to be updated on timely fashion
Awareness of AD VPN technology must
Ensure ticket SLA resolution and response is met
Documentation of HLD/LLD/SMTD/SOP to be done every month with updates recorded
KPI , SLA target for SDWAN support is reported and maintained in green state on daily basis
Raise changes and execute the changes in timely fashion
FortiGate certification is a Must
Minimum CCNP preferred with SDWAN certification
Additional SDWAN technology knowledge is added advantage.
͏
͏
͏
͏