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Title:  Lead Administrator - L1

Requisition ID:  56161
City:  Pune
Country/Region:  IN
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

 

Job Requirements / Technical Skills Required

 [Include languages, OS, Platform, Domain skills required]

 

 

Required skills: LAN & WAN Technologies,

Technology: Dynamic/Static Routing, MPLS, BGP, VPN, GRE/IPSEC, VLANS, VTP, ISL, 801.Q, Ether-Channel, STP, RSTP, and PVST.

 

Handson in implementing Campus Transformation projects.

 

Routing Protocols: Knowledge of BGP, OSPF, EIGRP, RIP advantage.

 

Additional Knowledge required: Knowledge of Change Management Process and worked in Financial domain preferred.

 

Knowledge of NAT, IPSEC/GRE VPN, Access Control Lists, Multicast.

 

Must have Knowledge of Nexus, Catalyst Switches.

 

Wireless and Load Balancer, Automation, SDWAN/SD-Access/IWAN, knowledge will be an added advantage.

 

Design experience: 4 years

Coordination with Onsite client Experience: 4 Years, will be added advantage

 

Technical lead experience: 3 years, will be added Advantage

 

Should have good knowledge of processes in the core banking environment – will be added advantage.

 

Troubleshooting experience: 4 - 7 years

 

Experience in making good network documents like Visio, PPT: 3 - 7 years

 

 

Role & Responsibilities

 

 

 

During Design stage

 

  • Create High and Low level design document
  • Create Process document
  • Validate network settings mentioned in build checklist by client Solution Architect / Service Requestor
  • Validate availability of Network hardware
  • Validate availability of IP address and Firewall Security

 

During implementation stage

Build Activities

  • Update DNS/DHCP scope and allocate IP addresses & subnet if required
  • Build Change record
  • Execute change and perform testing with Business Testers
  • Should be able to do troubleshooting if needed while Build execution
  • For new Device build request, upload client recommended IOS configuration using standard template

Post Build Activities

  • Update Network Repositories
  • Complete Build Audit documents
  • Take Sign off from Business for Build Closure
   
   

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Team Management

  • Resourcing
    • Forecast talent requirements as per the current and future business needs
    • Hire adequate and right resources for the team 
    • Train direct reportees to make right recruitment and selection decisions 
  • Talent Management
    • Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
    • Build an internal talent pool of HiPos and ensure their career progression within the organization
    • Promote diversity in leadership positions
  • Performance Management
    • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
    • Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
  • Employee Satisfaction and Engagement
    • Lead and drive engagement initiatives for the team
    • Track team satisfaction scores and identify initiatives to build engagement within the team
    • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team 
    • Exercise employee recognition and appreciation 

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Deliver

No Performance Parameter Measure
1 Operations of the tower SLA adherence
Knowledge management
CSAT/ Customer Experience
Identification of risk issues and mitigation plans
Knowledge management
2 New projects Timely delivery
Avoid unauthorised changes 
No formal escalations

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Mandatory Skills: Network Implementation .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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