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Title:  Technical Coordinator

Requisition ID:  85074
City:  San Jose
Country/Region:  US
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Location:

 

San Jose, CA

͏Job Description:

As a member in the team, should be able to effectively contribute individually and be able to mentor/guide peers or any new member in the team distributed over different locations. Members should be able to understand the project specific SLO/ KPIs and work aligned with Leads/Project Manager on any data needs. Should work with the team to closely monitor and complete the day-to-day operational tasks and keep everything under SLO/KPI compliant.  

Job description should be as below however not limited only to this, and members should be flexible to prioritize/align the task as needed as ready to take up the dynamically aligned responsibility required per the set guidelines. 

͏Responsibilities:

  • Managing inventory, users requests, handling logistics (import and export) and distribution and distribution domestic and international shipments, 
  • Hardware operations like moving the packages, organizing the different devices, picking the shipments and recycling the packing materials, keeping the storage area clean and tidy.
  • Effectively communicate and handle email Responses aligned with KPI guidelines and priority in mind. 
  • Flexible to adopt new learnings, proactive and responsive, ready to take up the tasks proactively and contribute in the team on any needs in the team
  • Proactively flagging any risk and Should be able to handle communication with team members and managers. 
  • Very detail oriented and ready to capture details in tracker manually, Able to grasp quickly on data fields in the tracking sheets and ready to update the data where needed.
  • Should be able to prioritize day to day operations in alignment with SLO/KPI goals and able to root cause and take corrective action on any SLO/KPI miss.
  • Able to manage/capture and drive capturing  all required and agreed data needed by the management team.

 

͏Essential Skills:

  • 1+ years of experience in international logistics/shipment and inventory management of electronics products or relevant area
  • Experience for laptop IT setup and configuration
  • Performs hardware imaging, distribution, demo set-up and end-user technical support
  • Provides technical troubleshooting support based on operating system knowledge
  • Performs installations, repairs and preventative maintenance on consumer electronics hardware and software
  • Prior experience using any tools related to inventory management would be a plus. 
Mandatory Skills: Peripheral Testing .

 

Experience: 1-3 Years .

 

Expected annual pay for this role ranges from $33,000 to $76,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.


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