Role

Technical Coordinator

Key Skills

Shipment, Logistics, inventory, configuration

Location

San Jose, CA , onsite 5 days a week

Experience

Role Description

Experience: 1+ years of experience in international logistics/shipment and inventory management of electronics products or relevant area

As a member in the team, should be able to effectively contribute individually and be able to mentor/guide peers or any new member  in the team distributed over different locations. Members should be able to understand the project specific SLO/ KPIs and work aligned with Leads/Project Manager on any data needs. Should work with the team to closely monitor and complete the day to day operational tasks and keep everything under SLO/KPI compliant.  

Members should be flexible to prioritize/align the task as needed as ready to take up the dynamically aligned responsibility required per the set guidelines. 

1. Managing inventory, users requests, handling logistics (import and export) and distribution and distribution domestic and international shipments, 
2. HardWare operations like moving the packages, organizing the different devices, picking the shipments and recycling the packing materials, keeping the storage area clean and tidy
3. Effectively communicate and handle email Responses aligned with KPI guidelines and priority in mind. 
4. Flexible to adopt new learnings, proactive and responsive, ready to take up the tasks proactively and contribute in the team on any needs in the team
5. Proactively flagging any risk and Should be able to handle communication with team members and managers. 
6. Very detail oriented and ready to capture details in tracker manually, Able to grapes quickly on data fields in the tracking sheets and ready to update the data where needed
7. Should be able to prioritize day to day operations in alignment with KPI goals and able to root cause and take corrective action on any KPI miss
8. Able to manage/capture and drive capturing  all required and agreed data needed by the management team
9. Should be capable of handling multitasking and capture the related data
10. Flexible to accept new responsibilities as required in the team. 

Good to have:

1. Experience for laptop IT setup and configuration 
2. Performs hardware imaging, distribution, demo set-up and end-user technical support
3. Provides technical troubleshooting support based on operating system knowledge
4. Performs installations, repairs and preventative maintenance on consumer electronics hardware and software
5. prior experience using any tools related to inventory management would be a plus. 

Qualifications

·       Bachelor’s  Degree

Expected annual pay for this role ranges from $56,000 to $76,000. Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

“Wipro is committed to creating an accessible, supportive, and reasonable accommodations to all our applicates with disabilities throughout the recruitment and selection process. Should an applicant require accommodation or a special request due to a disability, Wipro encourages individuals to make their needs known in advance. Requests for accommodation will be considered on an individual basis and in accordance with the requirements of the applicable provincial laws. Wipro is dedicated to ensuring equal opportunities and a barrier-free recruitment process and employment for all qualified candidates”.