Job Description

Wipro’s extensive retail experience has been meticulously cultivated over two decades, engaging with premier retailers around the globe. Our mission is to empower clients to navigate and accelerate their digital business transformations successfully, facilitating significant changes in procurement practices and the integration of cutting-edge technologies. Our comprehensive suite of transformational retail IT solutions encompasses store design, optimizing online-to-offline customer journeys, innovative merchandising strategies, and effective supply chain transformations. We assist organizations in embedding AI/ML platforms into the core of their retail operations, thereby redefining their business processes. Our capabilities span design thinking, analytics, systems integration, product engineering, artificial intelligence, cybersecurity, and supportive business services. Beyond facilitating technological transformations, Wipro cultivates an innovation ecosystem that enables retailers to develop groundbreaking technologies and business models.

Wipro Consumer Sector is currently seeking an innovative and strategic Account Executive to drive and expand a key account based in Seattle. In this role, you will be at the forefront of directing the organic growth strategy across a diverse strategic account portfolio. This includes setting a long-term vision, conducting annual account planning, identifying vital growth opportunities, proactively creating value for clients, and monitoring the overall financial health of accounts under your purview. As a Client Partner, you will be tasked with driving profitable growth from the account while nurturing strategic client relationships and ensuring exceptional customer satisfaction through world-class service delivery. Ultimately, the objective is to empower the client’s success, fostering their commitment to Wipro through a relationship rooted in trust and collaboration.

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Minimum of 15+ years of proven experience in selling IT Services, preferably in Tier-1 or Tier-2 competitive firms.
- In-depth understanding of global delivery models (GDM) and methodologies, with expertise in cross-selling multiple service lines to clients.
- Aptitude for presenting and engaging at all organizational levels, exhibiting strong consultative sales skills.
- Strong collaborative skills, capable of working across various teams and service lines to align efforts for optimal account management.
- Direct exposure to delivery, sales, or pre-sales roles is essential for success in this position.
- Demonstrated experience managing multi-million-dollar accounts across diverse geographical regions.
- Proven track record in Account Management, adept at building and sustaining client relationships at all levels.
- Responsibility for meeting revenue targets, bookings, and overall operational metrics.
- Capability to address and resolve team dynamics and people management issues within Wipro teams.
- Proactively generate leads by engaging with clients in various business units to expand our market presence.
- Skills in crafting and presenting proposals, both proactive and in response to RFP/RFI opportunities.
- Facilitate interactions with client procurement and supplier relationship teams to ensure effective contract management, invoicing, and payment processes.
- Collaborate closely with senior client personnel (CIOs, VPs, and Directors) to propose, advise, assess, and prime opportunities for business growth.