Job Description

CRITICAL - 

The purpose of the role is to create exceptional and detailed architectural application design and provide thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction.

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Salesforce Solutions Architect

Join Wipro and shape the future of Field Service solutions!

Wipro is looking for a Salesforce Solutions Architect to join our dynamic team. As a Salesforce Solutions Architect, you will design and implement Salesforce Field Service solutions that align with business objectives and technical best practices. You’ll work closely with development teams, business stakeholders, and product owners to deliver high-quality solutions.

About Wipro

Wipro is an exciting organisation to work for, ranking as a "Top Employer" in the 2024 listings by the Top Employer Institute. We were recognised for several key HR practices, including Diversity and Inclusion. With continuous business growth, Wipro is a well-led company, committed to innovation and excellence.

Your Benefits

As a Salesforce Solutions Architect, you will enjoy:

• A competitive salary
• A comprehensive benefits package including training and development
• Up to 6% employer contributory pension
• A quarterly bonus

Your Responsibilities

As a Salesforce Solutions Architect you will:

• Lead the design and implementation of Salesforce Field Service solutions.
• Drive architecture decisions for integrations, data migrations, and platform optimization.
• Conduct code reviews to ensure quality and adherence to best practices.
• Troubleshoot complex technical issues and provide resolutions.
• Collaborate with product teams to address technical limitations.
• Mentor and guide developers for continuous improvement.
• Partner with business teams to translate requirements into technical solutions.

Mandatory Skills

You must have:

• Expertise in Salesforce Field Service functionalities and configurations.
• Proven experience designing and implementing complex Salesforce solutions.
• Strong knowledge of integration patterns, data migration strategies, and data modelling.
• Experience in Salesforce customization (Apex, Visualforce, Lightning Web Components).
• Proficiency in Agile methodologies (Scrum) and Jira task management.
• Ability to communicate and collaborate effectively with teams.

Desirable Skills

Ideally, you will be familiar with:

• Salesforce integration with SAP PM, SAP HR modules.
• Integration with SAP PI/PO systems.
• ETL tools (MS SSIS).
• Experience in training targeted Salesforce audiences.

Certifications

• Required: Salesforce Field Service Consultant certification (Prerequisites: Salesforce Admin + Salesforce Service Cloud Cert.)
• Preferred: AP Field Service certification

Equal Opportunities

Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to fostering equality and inclusion in the workplace. All applicants are welcome.

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Reading 3 days/week with occational travel to Swindon. Immediate joiners. 

As per market rate (Lower end)

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2. Understanding application requirements and design a standardize application

a. Creating Intellectual Property in forms of services, patterns, models and organizational approaches

b. Designing patterns, best practices and reusable applications that can be used for future references

c. Ensure system capabilities are consumed by system components and set criteria for evaluating technical and business value in terms of Tolerate, Invest, Migrate and Eliminate

d. Provide platform to create standardize tools, uniform design and techniques are maintained to reduce costs of maintenance

e. Coordinating input on risks, costs and opportunities for concepts

f. Developing customised applications for the customers aligned with their needs

g. Perform design and code reviews thoroughly on regular basis, keeping in mind the security measures

h. Understanding design and production procedures and standards to create prototypes and finished products

i. Work closely with systems analysts, software developers, data managers and other team members to ensure successful production of application software

j. Offer viable solutions for various systems and architectures to different types of businesses

k. Seamless integration of new and existing systems to eliminate potential problems and maintain data structure and bring value in terms of development

l. Transforming all applications into digital form and implement and evolve around mesh app and service architecture that support new technologies like IOT, blockchain, machine learning, automation, BOTS etc

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m. Cloud Transformation: (Migration)

• Understanding non-functional requirements
• Producing artefacts such as deployment architecture, interface catalogue
• Identify internal and external dependency, vendor and internal IT management
• Support build and testing team

n. Cloud Transformation: (Modernization)

• Understanding and Defining target architecture in Integration space
• Assessing project pipeline / demand and align to target architecture
• Technical support of delivery team in terms and POC and technical guidance

o. Keep Up-to-date with the latest technologies in the market