Job Description

We are seeking a highly skilled and experienced Business Transformation Consultant with a proven track record in designing and implementing new ways of working, ideally for a utilities company. The ideal candidate will possess an understanding of the utilities industry, along with a strong background in agile, lean, business process reengineering, change management, and organizational transformation.
 

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Responsibilities and Accountabilities:

• Conduct comprehensive analysis of the current business processes, systems, and organizational structure within the utilities company.
• Collaborate with key stakeholders to identify areas for improvement and develop strategies for business transformation.
• Design and implement new operational models, processes, and technologies to optimize efficiency and effectiveness within the organization.
• Lead change management initiatives to ensure successful adoption of new ways of working across the company.
• Provide expert guidance and support to project teams and business units throughout the transformation process.
• Develop and deliver training programs to equip employees with the necessary skills and knowledge to adapt to the new operating model.
• Monitor and evaluate the impact of the transformation initiatives and adjust as necessary to achieve desired outcomes.
• Act as a trusted advisor to senior management, providing insights and recommendations for continuous improvement and innovation.
• Stay abreast of industry trends, best practices, and emerging technologies to drive ongoing transformation and competitive advantage for the company.
• Foster a culture of continuous improvement and innovation within the organization

Qualifications and Skills:

• Bachelor's degree in business, management, or a related field; advanced degree preferred.
• Project management certification and experience with agile methodologies is a must.
• Proven experience in business/WOW transformations, process reengineering, and change management within the utilities industry is a plus.
• Strong analytical and problem-solving skills, with the ability to translate complex business requirements into practical solutions.
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels of the organization.
• Demonstrated leadership capabilities and a track record of driving successful business transformation and WOW initiatives.

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How you will provide meaningful contributions:

• By Implementing ways of working recommendations and focusing on key dimensions to define the optimum way of working.
• Rolling out a WOW Playbook: Define, Document and Launch
• Change management, planning and communications plan
• Has a good understanding of Value streams or Product Orientated Delivery (PoD) operating models
• Multi-Disciplinary on ways of working practices (Lean/CI, Agile, Design Thinking, Product Management, Tooling etc)
• Can implement lean portfolio management systems
• Briefing all levels of stakeholders of the change and impacts (socialisation)
• Have a great understanding of:
  • Cadence and Operating Rhythms 
  • Work Visualisation (JIRA - Workflow)
  • Core Reporting (JIRA Dashboard Reports – Velocity, Release burn-down, cycle time etc)
  • Roles 
  • Planning (Governance, Delivery & RAID)
  • Quarterly Business Review (Performance)
  • Objectives, Key Measures & Results (OKRs)
• Can coach Leadership/Business and Teams and build communities of practices to support continuous learning
• Can show value realisation through a metrics approach