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Title:  Technical Support Engineer

Requisition ID:  85118
City:  Washington
Country/Region:  US
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

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Technical Support Engineer

Location: Denver CO

 

 

  •  As Foundry Support Engineers, we leverage our technical skills to assist Foundry users. Collaborating with product engineers and support teams, we ensure user issues are resolved efficiently.
  •  Responsibilities:
    • Act as a technical contact for Data Engineers using Foundry, providing support and guidance.
    • Develop a strong understanding of Foundry applications to address user inquiries effectively.
    • Work with product engineers to identify and fix user-reported bugs, improving platform stability.
    • Lead initiatives to enhance the global support framework for Foundry users.
    • Contribute to improving core documentation by clarifying complex concepts.
    • Experience with analytical software and large data sets.
    • Familiarity with advanced data analysis techniques.
    • Knowledge of development practices, including efficient code management.
    • A passion for customer support and experience in complex software environments.

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  • Required Skills
    • A background in Computer Science, Engineering, or a related field.
    • Proficiency in Python and Pyspark, with skills in SQL, Java, and TypeScript/JavaScript preferred.
    • Understanding of APIs and best development practices.
    • Strong English communication skills for addressing complex customer issues.
Mandatory Skills: Pivotal Cloud Foundry .

 

Experience: 3-5 Years .

 

Expected annual pay for this role ranges from $45,000 to $110,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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