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Title:  Techno Functional Consultant - L1

Requisition ID:  82201
City:  Washington
Country/Region:  US
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Job Title: ServiceNow CMDB Developer

Location: Philadelphia

Job Summary: We are seeking a skilled ServiceNow CMDB Developer to join our CMDB Development team. The ideal candidate will be responsible for the design, development, implementation, and maintenance of our ServiceNow Configuration Management Database (CMDB). This role involves ensuring the accuracy, completeness, and integrity of CMDB data to support various IT service management processes.

 

Responsibilities:

  • Develop and configure the ServiceNow CMDB, including CI classes, relationships, and attributes.
  • Implement and maintain Discovery patterns, probes, and sensors to populate CMDB data.
  • Integrate CMDB with other IT systems and tools.
  • Develop and maintain CMDB health dashboards and reports.
  • Collaborate with stakeholders to define CMDB requirements and ensure data quality.
  • Troubleshoot and resolve CMDB-related issues.

Qualifications:

  • Proven experience as a ServiceNow Developer, with a strong focus on CMDB.
  • In-depth knowledge of ITIL processes, particularly Configuration Management.
  • Experience with Discovery and Service Mapping.
  • Proficiency in JavaScript, GlideScript, and other ServiceNow development technologies.
  • Strong analytical and problem-solving skills.
  • ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS-ITSM) preferred.

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Mandatory Skills: Servicenow - HR Service Management .

 

Experience: 5-8 Years .

 

Expected annual pay for this role ranges from $60,000 to $135,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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