Title: Technical Lead - L1
Job Description
FullStack Microsoft-Cloud Azure
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Does the candidate have experience working with .NET Core Full Stack development (both frontend (Angular/React) and backend development tasks)? Must have
Has the candidate implemented Infrastructure as Code (IaC) ? Good to have
If the above Question is Yes , Knowledge on Azure Bicep? Good to have
Does the candidate have experience with Azure DevOps for managing CI/CD pipelines? Must have
If Yes, Is the candidate familiar with writing and managing YAML ? Good to have
Does the candidate have experience with unit testing frameworks for .NET applications? Must have
Does the candidate know cost optimization techniques in Azure? Good to have
Is the candidate comfortable as an individual contributor mainly focuses on development activities(Coding , Analysis, Sprint Work etc..) not managing people Must have
If yes, Does the Candidate has hands on experience? Must have
Does the candidate know Agile practices? Must have
Is the candidate familiar with the Well-Architected Framework? Good to have
Is the candidate familiar with cloud design patterns (Expectation would be different at level). Does the candidate has working experience with Azure Services Must have
(App services, Azure Batch,Azure Function,Cosmos DB,SQL Database,Redis Cache,Entra ID,Api Management,Event Grid,Event Hubs,Azure Monitor,App Gateway,Azure DNS,Private Link,Traffic Manager,Vnet manager,Storage account)Must have minimum 3
Does the candidate familiar with Design Patterns & Best Practices (Expectation would be different at level) Must
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- Watford
- £430/day
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- Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
- Mentor and guide Production Specialists on improving technical knowledge
- Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist
- Develop and conduct trainings (Triages) within products for production specialist as per target
- Inform client about the triages being conducted
- Undertake product trainings to stay current with product features, changes and updates
- Enroll in product specific and any other trainings per client requirements/recommendations
- Identify and document most common problems and recommend appropriate resolutions to the team
- Update job knowledge by participating in self learning opportunities and maintaining personal networks
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Deliver
No | Performance Parameter | Measure |
1 | Process | No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT |
2 | Team Management | Productivity, efficiency, absenteeism |
3 | Capability development | Triages completed, Technical Test performance |
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.