Job Description
Job Title:  ADMINISTRATOR L2
City:  San Antonio
State/Province:  Texas
Posting Start Date:  7/9/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Key Responsibilities

· Support the Shift Lead and management team by executing processes for network and distributed platforms in accordance with established knowledge base procedures.

· Provide Tier 1 technical support for the global technology infrastructure.

· Resolve simple, automated, and scripted incidents.

· Execute, coordinate, and implement simple, automated, and scripted infrastructure changes and requests.

· Respond to calls from internal clients, vendors, and technology teams.

· Troubleshoot and provide client support for technology, infrastructure, and batch-related issues.

· Identify and escalate severe events to Command Centre Management.

· Document and maintain incident details within the ServiceNow ticketing system.

· Escalate unresolved issues to Tier 2 support teams.

· Communicate status updates on technical issues and remediation efforts to management.

Required Skills

· Strong problem-solving and analytical skills.

· Good knowledge of network and server technologies.

· Ability to communicate technical information effectively to diverse audiences.

· Strong ambition and commitment to continuous learning and growth.

· Excellent time management skills with a strong sense of urgency.

· Strong work ethic with a focus on quality and accountability.

· Resilience and responsiveness when addressing challenges.

· Ability to operate within tightly controlled operational procedures.

 

Experience

· Good experience in Infrastructure Operations, Technical Support, NOC, Network Operations, or Server Support environments.

· Working knowledge of network technologies.

· CCNA-level networking knowledge preferred.

· Knowledge of Windows and Linux server environments.

 

Education

· Bachelor's degree preferred.

 

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Mandatory Skills: Network Data Admin .

 

Experience: 1-3 Years .

 

The expected compensation for this role ranges from $37,500 to $83,600 .

 

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

 

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.