Job Description
- Timings – 10AM to 6:30PM
- Location Constrain : HYD
- rate :- 180K/M
- exp :- 8+ years
- JD : Strong MSSQL fundamentals, including hands-on experience in SQL Server administration, performance tuning, troubleshooting, and core database concepts. Cloud exposure is desirable, candidates with solid MSSQL expertise and basic to moderate cloud knowledge would be a good fit for the role.
- Extensive experience in MSSQL database administration, including high availability setups such as Always On Availability Groups, failover clustering, and log shipping
- Strong focus on database performance tuning, indexing strategies, and query optimisation
- Hands-on experience with backup/recovery, disaster recovery planning, patching, and vulnerability remediation
- Responsibility for incident management (P1/P2), production support, and system monitoring
- Exposure to Azure SQL platforms mainly from a migration and infrastructure management perspective
- Emphasis on automation (PowerShell/Python) and operational efficiency
Additionally, the primary responsibilities outlined in the JD revolve around:
- Managing and supporting database environments to ensure availability, performance, and security
- Handling database lifecycle activities such as upgrades, patching, and restoration
- Driving operational monitoring, incident resolution, and system stability
- Supporting cloud migration initiatives from an infrastructure/DBA standpoint
Based on these responsibilities, the role aligns more closely with:
- Cloud/Infrastructure Practice (IM / AMS)
- Database Administration / Platform Operations
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Areas of responsibility          Â
Triaging and resolution of tickets-"Perform initial triage for high priority incident tickets (P2 tickets) which may have an impact across one or more processes and resolve priority incident (P3) tickets within defined SLAs.
Create log of incidents and Document observations and related root causes, to support in evaluation of mitigation measures. "
Resolution of service Requests-Fulfil software/hardware/network service requests within agreed timeline, ensuring timely completion and adherence to SLAs while maintaining quality and accuracy in request handling.
SLA Monitoring-Monitor SLA timelines for entire lifecycle of high priority incident tickets (P2 tickets). Escalate as needed and participate in weekly or monthly service review meetings with clients and internal teams.
Change request execution-"Create change requests as per the priority of the incident tickets in adherence with the defined guidelines.
Present changes for approval with rollback plans in change approval meetings. Execute approved changes and document post-implementation outcomes."
Incident Analysis-"Analyse nature of incidents to support root cause analysis and related service improvement plans.
Contribute towards development of mitigation action to reduce repeat incidents, by identifying patterns of issues noted."
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Experience: 3-5 Years .
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