Job Description

Operational Responsibilities:

• Analyze and understand business and technical requirements to support internal and partner teams and the business to stand up end-to-end AI solutions within the bank.
• Work closely with various technology/project teams to understand business' AI needs and provide analysis and requirements to ensure the product/solution design / development initiatives are in line with the planned design and standards.
• Collaborate with technology and business partners to resolve issues and ensure requirements and established SLAs, while adhering to enterprise frameworks or methodologies pertaining to AI lifecycle, enhancement, risk, and governance.
• Ensure business operations follow applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets).
• Participate in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations.
• Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices.
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.

Team and Stakeholders' Responsibilities:

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/points of interest.
• Provide industry knowledge for own area of expertise and participate in knowledge transfer within the team, business unit, and/or cross-functional groups or committees (e.g., AI Governance, AI Vulnerability Management).
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.
• Participate in personal performance management and development activities, including cross training within own team.
• Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities.
• Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
• Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
• Contribute to a fair, positive and equitable environment that supports a diverse workforce.
• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally.

Qualifications:

• Bachelor’s Degree or equivalent vocational experience, demonstrating rigorous analytical and quantitative focus.
• Deep understanding of complex technology delivery life cycles and cross-functional coordination across Product, Engineering, and downstream Operations.
• High degree of comfort working in an unstructured environment.
• Highly motivated self-starter who takes ownership of responsibilities and demonstrates leadership qualities in driving initiatives and achieving results.
• Highly effective communicator—concise, clear, and adapted to various audiences.
• Strong proficiency in Microsoft Office, Jira, Confluence.
• Building business risk reports and dashboards via Power BI or Tableau.