Job Description
Job Title:  ASSET AND CONFIGURATION MANAGER L1(CONTRACT)
City:  Bengaluru
State/Province:  Karnataka
Posting Start Date:  1/13/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Experience: 6–10 years total; 4+ years hands-on in ServiceNow SAM Pro

Location -PAN India

WO value - 350k

Role Overview

We are seeking an experienced ServiceNow SAM Pro Implementation Specialist to lead the greenfield deployment of the Software Asset Management Professional module. The role involves designing and implementing SAM processes, integrating with CMDB and procurement systems, and ensuring compliance with software licensing and optimization best practices.

Key Responsibilities

  • Design and implement ServiceNow SAM Pro module for end-to-end software asset lifecycle management.
  • Define SAM strategy, governance, and operating model aligned with CSDM and CMDB standards.
  • Configure license models, entitlements, reclamation workflows, and compliance rules.
  • Integrate SAM Pro with CMDB, Discovery, and third-party tools (procurement systems, inventory management, ERP).
  • Implement normalization, reconciliation, and compliance reporting for software assets.
  • Develop dashboards and reports for license utilization, compliance, and cost optimization.
  • Automate software reclamation and approval workflows using Flow Designer and IntegrationHub.
  • Ensure compliance with audit and regulatory requirements for software assets.
  • Conduct training and knowledge transfer for stakeholders and administrators.

Required Skills & Qualifications

  • Strong hands-on experience in ServiceNow SAM Pro implementation.
  • Expertise in software license management, compliance, and optimization.
  • Familiarity with Discovery and Inventory Management processes.
  • Proficiency in ServiceNow configuration (forms, workflows, business rules, UI policies).
  • Experience with integration using REST/SOAP APIs and third-party asset tools.
  • Excellent communication and stakeholder management skills.
  • ServiceNow Certified Implementation Specialist – SAM (preferred).

Nice-to-Have

  • Knowledge of HAM (Hardware Asset Management) and its integration with SAM.
  • Experience in financial tracking and cost optimization for software assets.
  • Exposure to automation using Flow Designer and IntegrationHub.

Education & Certifications

  • Bachelor’s degree in Computer Science/Engineering or equivalent.
  • ServiceNow CSA (Certified System Administrator) – required/preferred.

CIS – SAM – preferred

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KEY SKILLS AND COMPETENCIES
•    Good analytic and decision-making skills. 
•    Good communication skills. 
•    Good presentation skills. 
•    Must have conflict resolution abilities.
•    Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines
•    IT hardware and Software setup, management and troubleshooting capabilities
•    Configuration Management experience on document control, source code management, and Defect Management tools
•    Should be able to create a CMDB repository
•    Should have understanding of the software development  lifecycle
•    Experience of working in a multi-site environment
•    Extensive experience with SCM tools and with build automation software
 

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Mandatory Skills: ServiceNow Software Asset Management .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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