Job Description
Job Title:  AUTOMATION ENGINEER L4
City:  Irving
State/Province:  Texas
Posting Start Date:  5/19/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Role Overview

We are seeking experienced Event Management and AIOps engineers with strong hands‑on expertise in BigPanda, including migration from legacy platforms such as Micro Focus / OpsBridge NOI.

The role focuses on designing, implementing, and operationalizing BigPanda in large‑scale production environments, with emphasis on event correlation, noise reduction, integrations, and driving operational maturity.

Key Responsibilities

BigPanda Implementation & Migration

  • Lead end‑to‑end BigPanda implementations in enterprise environments
  • Drive migration from Micro Focus / OpsBridge NOI to BigPanda
  • Perform event source rationalization, policy redesign, and validation of correlation/suppression logic
  • Design BigPanda architecture aligned to Operations and SRE needs
  • Engineer event correlation, enrichment, topology, and alert intelligence
  • Implement deduplication and suppression to reduce alert fatigue
  • Configure incident creation, ownership, and lifecycle workflows
  • Ensure high signal‑to‑noise ratio for operations teams
  • Integrate BigPanda with monitoring tools (infrastructure, application, cloud)
  • Integrate with ITSM platforms (e.g., ServiceNow) and collaboration tools
  • Enable automated workflows for incident creation, updates, and closure
  • Partner with monitoring and platform teams to onboard data sources

Platform Engineering & Operations

  • Monitor and maintain BigPanda platform health, performance, and reliability
  • Support go‑live, hypercare, and production stabilization
  • Define runbooks, SOPs, and troubleshooting guides
  • Participate in incident reviews and continuous improvement

Mandatory Skills & Experience

Core Skills

  • Strong hands‑on BigPanda implementation and operations experience
  • Proven migration experience from Micro Focus / OpsBridge NOI
  • Deep knowledge of event management, AIOps, and alert correlation
  • Experience in large‑scale, production operations environments
  • Event correlation, deduplication, suppression, and enrichment
  • Topology‑based event management and root cause identification
  • Incident lifecycle management with ITSM integration

Technical & Platform Skills

  • Strong Linux/Unix and production operations experience
  • Monitoring tool and data source integration expertise
  • Familiarity with enterprise monitoring stacks (infrastructure, cloud, application)

Preferred / Good to Have

  • SRE or Platform Engineering background
  • Banking or regulated enterprise experience
  • Cloud‑native monitoring and observability exposure
  • Automation/scripting experience
  • Strong troubleshooting and RCA skills
Mandatory Skills: AIOPS Implementation .

 

Experience: 5-8 Years .

 

The expected compensation for this role ranges from $60,000 to $135,000 .

 

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

 

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.