Job Description
Job Title:  Account Delivery Head
City:  Bengaluru, Hyderabad, Pune
State/Province:  Karnataka, Maharashtra, Telangana
Posting Start Date:  3/11/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. 
Job Description: 

Job Description

Job Title: Account Delivery Leader  – Healthcare

Location: Hyderabad,  Pune, Bengaluru
Band: (based on experience)
Experience: 20–25+ years
Domain: Healthcare & Life Sciences

Role Overview

The Account Delivery Leader is responsible for end‑to‑end delivery ownership of large Healthcare accounts, ensuring seamless execution, SLA adherence, financial governance, and client satisfaction. In this role, the Leader is expected to drive the transformation of service delivery aligned to the Heathcare trends, Artificial Intelligence and has technical skills. The role acts as the single‑point delivery leader for healthcare customers, driving operational excellence, regulatory compliance, transformation, and growth.

This role requires strong healthcare domain understanding, experience managing complex delivery portfolios across Payer, Provider and Lifesciences and the ability to partner with senior client stakeholders while leading large, global delivery teams.

 

Key Responsibilities

Delivery & Account Management

  • Own end‑to‑end delivery across programs and projects within the Healthcare account, ensuring adherence to contractual SLAs, quality, cost, and timelines
  • Understanding of the AI , Gen AI technologies and ability to leverage these to drive productivity , Quality and create differentiator in the customer environment
  • Define and govern delivery parameters, delivery models, staffing plans, and risk mitigation strategies
  • Drive account health through proactive monitoring of delivery metrics, audits, early warning indicators, and escalations
  • Ensure compliance with information security, regulatory, and contractual obligations, including healthcare‑specific requirements
  • Drive Delivery Excellence and Quality Initiatives


 

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Healthcare Domain Leadership

  • Provide thought leadership across Healthcare IT, Digital Health, Payer, Provider, MedTech, and Life Sciences engagements
  • Ensure delivery compliance with healthcare regulations and standards (e.g., HIPAA, HL7/FHIR, GxP, data privacy, clinical systems)
  • Partner with client leadership to modernize healthcare platforms, workflows, and operating models
  • Drive adoption of digital, cloud, analytics, interoperability, and automation solutions within healthcare accounts
  • Knowledge of Industry Platforms will be an added advantage

Client Relationship & Governance

  • Act as the primary delivery interface with senior client stakeholders, including CXOs and executive sponsors
  • Execute the Initiatives aligned to the Relationship goals and objectives
  • Conduct Management Review Meetings (MRMs), Quarterly Business Reviews (QBRs), and executive connects
  • Build trusted advisor relationships and proactively address delivery risks and escalations
  • Share account performance dashboards, insights, and improvement plans with clients

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People & Leadership

  • Lead and mentor Delivery Managers, Program Managers, and large cross‑functional teams
  • Drive Change Management and Workforce transformation in line with the emerging trends in the market around Gen AI, Engineering methodologies
  • Drive talent development, succession planning, engagement, and retention
  • Build high‑performing global delivery teams with strong healthcare domain capability
  • Foster a culture of accountability, quality, innovation, and continuous improvement

Growth & Transformation

  • Partner with pre‑sales and solution teams to support healthcare deals, proposals, and estimations
  • Identify and incubate new growth opportunities within existing healthcare accounts
  • Drive delivery transformation aligned to new operating models, agile delivery, and digital adoption
  • Collaborate with internal practices and industry groups to bring best‑in‑class healthcare solutions to clients

Qualifications & Experience

  • 20–25+ years of experience in IT / Digital / Managed Services delivery, with significant exposure to Healthcare & Life Sciences
  • Proven experience managing large, complex healthcare accounts with multi‑million‑dollar portfolios
  • Strong understanding of healthcare systems, regulatory compliance, and data privacy
  • Experience in global delivery models, large‑scale transformations, and executive stakeholder management. Strong financial acumen with experience owning P&L, margins, and commercial governance

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Key Competencies

  • Healthcare Domain Expertise
  • Delivery & Program Governance
  • Client Centricity & Executive Presence
  • Financial & Contract Management
  • Risk & Compliance Management
  • Stakeholder & People Leadership
  • Outcome Ownership & Execution Excellence

Why This Role

  • Opportunity to lead strategic healthcare accounts
  • High‑impact role with CXO‑level client exposure
  • Ownership of delivery, transformation, and growth
  • Platform to shape future healthcare delivery models

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. 

Applications from people with disabilities are explicitly welcome. 
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