Job Description
Job Title:  Administrator - L3
Req Id:  79618
City:  Bengaluru
State/Province:  Karnataka
Posting Start Date:  7/4/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Role Purpose

The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction

T͏elecom NOC RAN engineer

Responsibilities include: The NOC Tier 1 Specialist is responsible for the monitoring of the TELUS Mobility network, coast to coast on a 24x7x365 basis. It's essential that our new hires possess a deep and demonstrable understanding of the telecommunication RAN domain. This includes, but is not limited to, expertise in:RAN architecture and protocols: In-depth knowledge of 4G LTE and 5GRAN operations and troubleshooting and alarm analysis.Network monitoring and management: Proficiency with industry-standard tools and platforms for monitoring RANSpecific vendor experience (if applicable): (Consider vendors like Ericsson, Nokia, Huawei, Samsung).Furthermore, all candidates must demonstrate fluent English communication skills, specifically verbal, to ensure seamless collaboration within the external and internal teams and effective support for the Suncor PWN project

RAN L1 engineer.RAN (WLS Radio Access Network) Surveillance: Monitoring of Equipment and Environmental alarms from the RAN, edge network including the following device types -3G-5G Macro BTSs (NodeB, eNodeB, gNodeB) and Spot coverage devices (Microcells, DRU - Remote Radios, Wireless Repeaters, Montreal STM) and Cell Site Routers, Wireless Microwave Backhaul and Mobility Core SBA/PBA alarms (Service / Performance based alarm – Splunk ETC.

Shift Timings:12-Hour Shifts: 4:30 AM to 4:30 PM AND 4:30 PM to 4:30 A

Rotation Schedule: Two-night shifts, followed by one day off, then two morning shifts, and three days off. This results in an average of 15 to 16 working days per month

Flexibility: Must be willing to work from the office if required

Leave Policy: No formal vacation policy due to 24x7 NOC operations. Employees must arrange shift swaps with team members to take time off. In case of emergencies during a shift, employees cannot leave until a backup is available.

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Deliver

No Performance Parameter Measure
1.   100% adherence to SLA/ timelines
Multiple cases of red time 
Zero customer escalation
Client appreciation emails 

 

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Mandatory Skills: Network Data Admin .

 

Experience: 3-5 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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