Job Description
Job Title:  Early joiners required - Change manager @ Ahemdabad location
City:  Ahmedabad
State/Province:  Gujarat
Posting Start Date:  3/6/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Role Title: ITIL Change Manager  
Reporting To: ITSM Head / Service Delivery Manager / IT Operations Head  
Location: Ahmedabad 

Role Purpose:  
The ITIL Change Manager is responsible for planning, authorizing, and overseeing changes across IT infrastructure to ensure minimal disruption, regulatory compliance, and continuous improvement. The role balances agility with stability, optimizing change success and service continuity.

Key Objectives:  
- Govern and enforce ITIL Change Management processes  
- Minimize service disruption and business impact  
- Oversee compliance, audit readiness, and traceability  
- Optimize change implementation and deployment quality

Scope of Responsibilities:  
- Manage Requests for Change (RFCs): logging, validation, risk assessment, and traceability  
- Classify and process change types: standard, normal, and emergency  
- Coordinate Change Advisory Board (CAB) and Emergency CAB (ECAB) meetings  
- Plan and schedule changes, preventing conflicts and ensuring alignment with business needs  
- Monitor change execution, oversee implementation and rollback procedures, and provide escalation when necessary  
- Conduct post-implementation reviews and drive corrective actions  
- Track and report change KPIs, including success rates and compliance  
- Integrate effectively with Incident, Problem, Release, and Configuration Management processes  
- Ensure accurate CMDB updates and drive automation in change workflows  
- Liaise with stakeholders and vendors, enforcing compliance and managing risks

Skills & Competencies:  
- Strong expertise in ITIL Change Management  
- Technical understanding of infrastructure, applications, and networks  
- Effective risk assessment and impact analysis  
- Decision-making, stakeholder management, and documentation excellence

Qualification & Experience:  
- Bachelor’s degree in IT / Engineering  
- ITIL v3 Intermediate (Change / SO) or ITIL 4 Managing Professional (preferred)  
- 6–12 years of IT Operations experience, with 3–5 years in Change Management / Release roles

 

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Mandatory Skills: ITIL Change Mgmt .

 

Experience: 3-5 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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