Job Description
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JD:
Key Responsibilities
Data Center Operations
- Perform day-to-day data center operational activities.
- Execute server installation, decommissioning, racking, stacking, and cabling activities.
- Monitor data center infrastructure and respond to operational alerts.
- Support hardware troubleshooting and replacement activities.
- Manage physical asset inventory and maintain accurate documentation.
Infrastructure Support
- Support network devices, servers, storage systems, and related infrastructure.
- Coordinate with remote engineering teams for incident resolution.
- Perform routine health checks and preventive maintenance.
- Ensure availability and reliability of critical infrastructure.
Vendor & Facilities Coordination
- Coordinate with on-site vendors and maintenance providers.
- Support facility activities including power, cooling, and security-related tasks.
- Escort third-party vendors during maintenance windows when required.
Compliance & Security
- Adhere to data center security, safety, and compliance requirements.
- Ensure all activities are performed according to organizational policies and procedures.
- Support audit and compliance activities.
Required Qualifications
- Bachelor’s degree in computer science, Information Technology, Engineering, or related field.
- 4-8 years of experience in Data Center Operations or Infrastructure Support.
- Hands-on experience with servers, storage, and networking equipment.
- Strong understanding of data center environments and operational processes.
- Knowledge of ITIL processes (Incident, Change, Problem Management).
- Experience working in mission-critical environments.
Technical Skills
- Linux and Windows Server administration.
- Basic networking knowledge (TCP/IP, LAN/WAN, Switches, Routers).
- Server hardware troubleshooting.
- Asset management and documentation.
- Monitoring tools and ticketing systems.
- Remote hands and break-fix support.
Mandatory Skills:
- 3-8 years of experience in Data Center Operations or Infrastructure Support.
Soft Skills
- Strong communication and stakeholder management skills.
- Ability to work independently in a fast-paced environment.
- Excellent troubleshooting and analytical abilities.
- Flexible to support after-hours and emergency activities when required.
Mandatory Skills: Technical Support .
Experience: 8-10 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.