Job Description
Job Title:  Analyst
City:  Gurugram
State/Province:  Haryana
Posting Start Date:  12/22/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

A͏nalysts

1. Analytical skills: Demonstrated ability to accurately and efficiently analyze complex data and information.
2. Attention to detail: Strong focus on precision to ensure accuracy in all processing activities.
3. Communication skills: Effective communication with team members, senior management, and customers.
4. Problem-solving skills: Proficient in identifying and resolving issues efficiently and effectively.
5. Technical skills: Skilled in using relevant software and tools essential for data processing.
6. Time management skills: Capable of managing time efficiently and prioritizing tasks based on their significance and urgency.
7. Adaptability: Flexible in adjusting to changing conditions and thriving in fast-paced environments.
8. Customer service skills: Committed to delivering excellent customer service and promptly addressing customer concerns.
9. Continuous learning: Dedicated to ongoing learning and staying current with the latest advancements in the pension industry and data processing technologies.

͏

  • Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client

    • Undertake product trainings to stay current with product features, changes and updates
    • Enroll in product specific and any other trainings per client requirements/recommendations
    • Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
    • Update job knowledge by participating in self learning opportunities and maintaining personal networks

͏

Deliver
 

No Performance Parameter Measure
1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback
2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed
Mandatory Skills: L&P Policy Acquisition & Servicing .

 

Experience: 1-3 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Information at a Glance

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