Job Description

Key Responsibilities:

Develop a good understanding of real estate finance operations, quarterly reporting deliverables, financial systems/applications, and the reporting source data.

• Possess good knowledge about SPVs and its relevance.
• Perform SPV level cash tracking and prepare wire memos for intercompany transfers.
• Reconciliation of Gross Debt and bridging the gaps between Gross to Net Debt.
• Fund Leverage Limitation Testing to identify the capacity of borrowing.
• Allocation and coding of project level expenses on Coupa.
• Prepare quarterly Distribution tracker for US Real Estate investments.
• Prepare quarterly Disclosure reporting items to BX for the Real Estate business.
• Prepare quarterly SPV financial statements.
• Manage system setup, bank account creation and dissolution of SPV entities.
• Participate in the process documentation efforts and creation of SOPs.
• Identify process gaps and initiate process improvement projects.
• Ad-hoc requests.

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Desired Candidate Profile:

Candidate must be a Post Graduate or C.A., with knowledge of finance

• Good Understanding of Private Equity business and its Revenue Model.
• Candidates must have 1.5-2 years of relevant experience in financial reporting, performance reporting.
• Strong Microsoft Office skills (MS Excel, MS PowerPoint and MS Word)
• The ability to effectively work as an individual contributor and possess strong analytical, problem solving, critical thinking and decision-making skills, multitask and deliver under tight deadlines
• The profile involves effective communication across Clients’ facilities globally and hence possessing excellent interpersonal and communication skills in verbal and written English is a must
• A demonstrated ability to write effectively and summarize large amounts of information succinctly and quickly
• A desire to work in an international team environment, often under pressure and with multiple stakeholders

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• Deliver excellent customer service through effective diagnosis and troubleshooting of client queries

  • Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
  • Assist clients with navigating around product menus and facilitate better understanding of product features 
  • Troubleshoot all client queries in a user-friendly, courteous and professional manner
  • Maintain logs and records of all customer queries as per the standard procedures and guidelines
  • Accurately process and record all incoming call and email using the designated tracking software
  • Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
  • Organize ideas and effectively communicate oral messages appropriate to listeners and situations
  • Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs

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• Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client

  • Undertake product trainings to stay current with product features, changes and updates
  • Enroll in product specific and any other trainings per client requirements/recommendations
  • Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
  • Update job knowledge by participating in self learning opportunities and maintaining personal networks

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Deliver