Job Description
Role Purpose
The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists.
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Proficient in using VUGen 12 or later for advanced test script development beyond basic record and playback functionality.
Skilled in developing scripts using HTTP/HTML, MQ, Java, and TruClient protocols (Mandatory).
Capable of understanding complex workflows and designing test flows and strategies.
Designing test strategy , load scenarios, test plan
Execute load tests to meet the target requirements
Monitor System and Application Metrics to analyze and identify bottlenecks
Exhibits triage ownership / leadership ability (ability to own issue resolution, direct triage, drive participation and discussion, execute crisp and effective communications, strong organizational skills)
Strong knowledge of Splunk for enhanced load test analysis.
Solid understanding of software development and architecture concepts (.NET, Java/JEE, code review, code analysis, architectural/enterprise integration patterns, 3-tier architecture)
Expertise in identifying performance bottlenecks and understanding end-to-end web performance metrics.
Strong analytical skills with the ability to research and resolve complex system, application, and user issues.
Experience with monitoring and profiling tools such as Dynatrace, Splunk, and AWR reports to monitor, gather, and report application performance on Windows or Linux systems.
Excellent verbal and written communication skills.
Flexibility to work hours supporting APAC and EMEA teams.
Banking Experience is compulsory