Job Description
Role - AR/VR Technical Support Engineer
Experinece - 3-6 years
Responsibilities:
- Provide deep technical support to third‑party developers integrating with AR/VR/XR platforms, resolving complex integration issues.
- Investigate, reproduce, debug, and resolve issues using test devices, simulators, SDKs, and development environments. Perform root cause analysis using build logs, crash logs, runtime outputs, and regression signals.
- Triage, prioritize, and route bugs using established severity frameworks, ensuring accurate assignment to engineering owners. Convert raw bug reports and developer feedback into clear, engineering‑ready documentation, playbooks, and SOPs.
- Collaborate cross‑functionally with Engineers and Product Ops, leveraging AI‑assisted workflows to improve development quality and issue resolution efficiency.
Must‑have skills:
- Experience with XR/Game engine development: Unity (C#), Unreal Engine (C++), Mobile SDK, Android debugging (ADB, Shell commands),
- API analysis, log analysis, Regex/JSON, Python scripting, client‑server architectures, and structured data querying (SQL)
Education & Background:
BS/MS/Bachelor’s degree preferably in CS.
The expected compensation for this role ranges from $25,000 to $50,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.