Job Description
Job Title:  Lead Content Moderator (onsite)
Req Id:  108967
City:  Austin
State/Province:  Texas
Posting Start Date:  11/6/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Lead Content Moderator (onsite Austin)

Location: 7700 W Parmer Ln, Austin, TX 78729

Hours:  Mon-Fri 9-5pm CT or 10-6pm CT

 

Job Summary: Wipro is seeking a Lead Content Moderator who combines excellent leadership and content moderation skills with the ability to function effectively both as part of a team or on an individual basis to bring their talent to our team. As a Lead Content Moderator, you will be responsible for leading a team of content moderators, ensuring all user-generated content on a platform adheres to established guidelines and policies. This includes leading the moderation team, providing guidance on complex cases, and implementing best practices to maintain a safe and respectful online environment.

 

Primary Responsibilities:

  • Strong knowledge of platform-specific algorithms, trends, and best practices.
  • Optimizing scheduling, staffing and KPI tracking for improved performance.
  • Generate Management Information System (MIS) reports and conducting trend analysis to drive productivity improvements.
  • Mentor, coach and monitor the performance of associates.                        
  • Support training efforts and assess group training needs to ensure skill development.      
  • Confirm that team is updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems.                               
  • Ensure that all company information which includes customer information are kept confidential and secured.

 

Qualifications

  • Bachelor’s degree
  • Minimum 3 years’ experience in a leadership / management role with a proven track record of team success.
  • Experience in leading a content moderation team.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Strong leadership and organizational skills.
  • Good understanding of project management principles.
  • Proficient in Microsoft Office and other relevant software programs.

 

Preference:

  • Excellent analytical and decision-making acumen.

 

Mandatory Skills: Content Moderation .

 

Experience: 1-3 Years .

 

The expected compensation for this role ranges from $50,000 to $54,000 .

 

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

 

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.